Excellent location with great view ~ less than 40 mins from New Chitose Airport to Sapporo JR Station, & just a short walk inside the station to the Hotel, extremely convenient esp. in cold snowy weather. Many shops around & underground walk all the way to Susukino. Room view was excellent.
Great Service ~ Concierge helped with restaurant reservations before arrival. Everyone in the Lobby were polite and greeted you with smiles every time you passed by. Housekeeping were extremely professional.
Slight imperfection ~ (1) Stayed 6 nights, internet has always worked except the last evening. Hotel sent someone trying to fix the problem but he wasn't able to help. (2) No one helped with luggage to & from the Station despite it wasn't a long walk.More