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All reviews sapporo station great location small room min walk exit lawson
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11 - 16 of 763 reviews
Reviewed June 27, 2019

I tried to book the room for 4 adults, they neglect to provide clear information but to only blame the service of agoda. All those exchanged emails never once try to clearly explain - super low service mindset and super low standard of customer management. Far away from Japanese standard - to keep blaming and no respond to any questions!

Room tip: Go to other hotel!
Date of stay: June 2019
  • Trip type: Traveled with family
    • Location
    • Sleep Quality
    • Service
1  Thank ProfessTraveler
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sapporo-station, Front Tomoaki Endo at HOTEL MYSTAYS Sapporo Station, responded to this reviewResponded January 24, 2020

"Thank you for your stay at HOTEL MYSTAYS Sapporo Station.
We are glad to see that you had a pleasant stay with us.
We look forward to serving you again in the future."

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 14, 2019

Very close to the JR station and everything that Sapporo has to offer. Clean and cozy. Staff are very friendly and check in/out fast and simple. Luggage storage available.
Great value compared to some other local accommodation.
If I had to find a fault, the bar fridge is tiny compared to other accommodation I have stayed in (this did not bother us) but if you want to stock up it is very small

Date of stay: March 2019
1  Thank Sim1966
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sapporo-station, フロント オフィス マネージャー at HOTEL MYSTAYS Sapporo Station, responded to this reviewResponded May 13, 2019

Dear Mr/Ms Sim1966

Thank you very much for staying with us.

We are glad to hear that you were satisfied with our location and service.
However, we are sorry that the fridge was too small for you.

Our hotel staff will continue to strive to provide the best services for our guests.
We are looking forward to seeing you in the future.

Best Regards,
Hotel Mystays Sapporo Station.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 1, 2019 via mobile

The hotel was not located in Sapporo Station but a 5-minute short walk from the station. It was a true compact typical Japanese city hotel when check-in time at 15.00 hrs.and check-out time at 11.00 hrs. were strictly enforced and which all guest rooms were a bit tiny but comfortable enough. However, it was a bit difficult to find a space for fully opening a big suitcase. In addition, the large number of luggage lying at its lobby after guests checked out could be expected to be seen everyday.

Date of stay: April 2019
Thank IttP1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sapporo-station, マネージャー at HOTEL MYSTAYS Sapporo Station, responded to this reviewResponded May 13, 2019

Dear Mr/Ms IttP1

Thank you very much for your staying with us.

We are glad to hear that you almost stayed with us comfortably.
However, we are sorry for lack of enough space for fully opening your suitcase.
It will be hard to make enough space, but we will do our best.

Thank you very much for your valued opinion.

Best Regards,
Hotel Mystays Sapporo Station

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Reviewed March 12, 2019 via mobile

We booked a two night stay in this hotel because of its close location to Sapporo station. The hotel is quite new and the staff were helpful. Located in a secondary street so noise isn’t a problem but just a few steps away from restaurants and convenience store.

The lobby is a bit small which affects flow of foot traffic when groups check in or check out of the hotel. Hotel rooms were tidy and cozy and well-equipped for the price. It’s a thumbs-up!

Date of stay: November 2018
Trip type: Traveled with family
2  Thank iamricochet23
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sapporo-station, フロント オフィス マネージャー at HOTEL MYSTAYS Sapporo Station, responded to this reviewResponded April 12, 2019

Dear Mr/Ms iamricochet23

Thank you very much for staying with us.
We are glad to hear that you had a great time with us.
However, we are sorry for the inconvenience that you felt about the lobby
We will make a great effort to improve the problem imeedietly.
and hope that we can serve you again.

Thank you for your valuable opinion.

Best Regards,
Hotel Mystays Sapporo Station Reception

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Reviewed February 26, 2019 via mobile

Hotel located at the north of the station and near to it. The gate is not on roadside and a little hard to find. There is some snow at the gate and carefulness is needed. The room is small and there is no public bathroom which is popular in Japan. Breakfast is not included. Maybe hotels here in the big city are all like these, who knows

Date of stay: February 2019
Trip type: Traveled with family
3  Thank Grantyyy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Sapporo-station, フロント オフィス マネージャー at HOTEL MYSTAYS Sapporo Station, responded to this reviewResponded April 7, 2019


Dear Mr/Ms Grantyyy

Thank you very much for staying with us.
We are sorry that you might be not satisfied with our facilities.
We will try to do our best from now on to be .a good hotel.

Thank you very much for taking time to tell your opinions.

Best Regards,
Hotel Mystays Sapporo Station Reception

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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