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“Small slightly dingy room, nice hang out area”

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Westlake Youth Hostel
Ranked #28 of 163 Specialty Lodging in Hangzhou
vancouver
Level Contributor
122 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
“Small slightly dingy room, nice hang out area”
Reviewed June 29, 2012

Pros: Nice hang out area with foosball table, TV and couch area. Awesome white dog that hangs out there. She's really cute. There's a guy named Steve who works there who is soooo helpful and informative. Breakfast (not included) was delicious and decently priced.

Cons: Rooms on lower floor are small and slightly dingy compared to rooms on the second floor which are pricier. The food served at dinner was horrible. Location is kinda out of the way from restaurants. Beds are super hard.

Tip: The first room on the first floor got wifi but I don't think the rooms up top can get it.

  • Stayed June 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank vancity8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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139 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Johor Bahru, Malaysia
Level Contributor
5 reviews
3 hotel reviews
Reviewed November 11, 2011

1 bus stop away from pagoda leifeng and 2 bus stops from su dong bo causeway. Very good local cook within hostel. We had sweet and sour prawn, mapo tofu and vege with rice. Yuan 55 for big portion. A friendly dog named sunny with friendly front desk. Look for xiao zhang whom he could not be more helpful. I booked with him over direct email.

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tomtoh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petaling Jaya
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed August 20, 2011

We stayed at the Westlake Youth Hostel for two nights in the double room. It was an attic style kind of room with a tv, wifi access and clean toilet. Overall, the condition of the room was quite good. The staff were quite friendly and they tried their best to help us when we asked for directions and etc. But for the two days I was there, I only met one staff who was able to communicate in English. It wasn;t a problem to me as I can converse in Chinese, but for those who can't, it might be a problem. It was quite a pleasant stay with only some slight disturbance when some of the other occupants of the hostel got too excited when they were talking to their friends. Most of the occupants of the hostel seem to be local students. One thing to note is that from the hotel to the busier part of the city where you can find everything, you have to walk for more than 45 minutes? It shouldn't be a problem if you know how to take the bus or taxi. Apart from that, no complains.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
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Helpful?
Thank yingoying
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 5, 2011

we were there in the summer. the front desk staff weremainly students, some were not from hangzhou, hence, it was a bit tough getting detail info from them. luckily, hangzhou is not a tough place to explore. their western breakfast options were fine.

  • Stayed July 2010
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank AmelieL_usa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beijing, China
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 6, 2011

The hostel itself was charming and mostly clean. The room was a bit cold because they need electric heaters in the winter rather than the air-conditioning machine, which is not warm enough.

The worst part about our stay was the service. When we arrived at the hostel and asked for recommendations about places to eat, the staff told us that all restaurants were closed and we should just eat at the hostel (not the case at all, we easily found a great restaurant). Then, when we asked about booking bus tickets, which the hostel's website claimed they could do for us, they told us they could not help us, and that we should just go to the bus station as there would be plenty of tickets. All the bus tickets were sold out however, and we ended up having to pay an extra 200 RMB to get to our destination late at night. The hostel should improve the service, as the staff in general was very lazy and cost us a lot of money.

  • Stayed January 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank anonchinatraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aurangabad, India
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 13, 2010

The hotel was good with reasonable location.

I stay in hotel sleepyinn of Beijing before coming to this hotel, the staff at speeyinn was exceptionally friendly, but in west lake hotel also the staff was reasonably good. They taught some of us the Chinese dance, exceptional experience for us, but some time the staff sound little arrogant, but okay like.

The room I stayed was with top sun light sloping room, excellent room. But be careful with hot water in bathroom, the fittings are not the best.

The location seems safe to stay with family.

Stayed October 2010, traveled with family
Helpful?
1 Thank MaheshVarma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
canberra
Level Contributor
118 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed April 26, 2010

a previous reviewer complained that the staff treat the hostel as their own private space, and we had the same experience. the tv is on 24 hours with meaningless chinese soapies.- and there are a lot of non residents hanging around and using the computers, only one of which worked.

we booked a tour with the young man who seemed to be the manager???we were not informed that the tour was in chinese only, and we had to endure hours of high pitched screaming in chinese which gave all the non chinese a huge headache. we were forced into compulsory tours of a tea and silk factory which we did not want- and no explanation in english of what was happening. the canal town tour was horrendous as it was full of the largest bus tours i have ever experienced in china, and it was impossible to see anything, although the town would be quite enchanting if you could see it.

however the worst thing was that all the chinese tour group were dropped off at their hotels and they wanted to dump all the non chinese on the other side of town, and it was our duty to catch a taxi back to the hotel. after a huge argument we managed to force them to return us to the hostel. there were a lot of phone calls backwards and forwards to the hostel, and only when we mentioned the word 'trip advisor' was any action taken. when we arrived back(hours later) and demanded an explanation - the young man ran off to vomit!! it was all very strange. no apology etc and they are making some profit from these tours- hoping the foreigners will just pay and keep quiet!

the beds were sooo hard i had trouble sleeping. the hostel is only good for very young travellers who do not mind some of these inconveniences. we stayed there because the reviews had been so good , but i would advise travellers to spend extra money and stay somewhere better.

  • Stayed April 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank babyboomercanberra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Westlake Youth Hostel

Property: Westlake Youth Hostel
Address: No.62-3 Nanshan Road, Hangzhou 310007, China
Location: China > Zhejiang > Hangzhou
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #28 of 163 Specialty Lodging in Hangzhou
Price Range (Based on Average Rates): $
Hotel Class:2 star — Westlake Youth Hostel 2*
Number of rooms: 21
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