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“Beautiful location, nice rooms, best for Chinese Speakers” 4 of 5 bubbles
Review of Zhejiang Hotel (Santaishan Road)

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Zhejiang Hotel (Santaishan Road)
Ranked #42 of 2,331 Hotels in Hangzhou
Blacksburg, Virginia
Level Contributor
54 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Beautiful location, nice rooms, best for Chinese Speakers”
4 of 5 bubbles Reviewed May 7, 2013

The Zhejiang Hotel on Santaishan Road is an beautiful lush section on the west side of West Lake. If you wanted a soothing, green, park-like environment to stay in, then this is it. Very relaxing, and a series of Gardens are only 10 min walk away. The Su Di West Lake Causeway is only a 25 min walk, and the Hotel also rents bicycles. There is a collection of small restaurants only 5 min away, and the hotel restaurants are good as well. The hotel room is among the nicest I've enjoyed in China. But--I am not sure how my experience would have been if I didn't speak chinese. Downtown is a 15 min, 20 RMB taxi ride away--again very doable if you speak chinese, not so much if you don't. Lastly--shared airflow between rooms means you periodically get a lot of cigarette smoke odor in your room. Not fun, but this is China.

  • Stayed May 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank PaulCBBg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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197 reviews from our community

Traveler rating
    60
    114
    20
    3
    0
See reviews for
4
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12
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Chicago
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed July 14, 2012

I'm currently staying at the hotel and while it's a very nice and clean place, it's out of the way and the restaurants in the hotel are really terrible. We have a deluxe twin room, the choice of of views seem to be very limited, we are looking at the parking lot. For the price and the amount of stars they want, its simply not worth it. I'm having travelers remorse sitting here in the lobby waiting for a cab to take me out to get something to eat.

  • Stayed July 2012
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank nancyvsyou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westerly, Rhode Island
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed January 27, 2012

once reserved for the political and military elite of china, you recieve grandois structures and people serving you right. where the hotel falls short are the 'little things' that management pinches from you.
great grounds, concierge, front desk, housekeeping and spa.... cold pool, a little run down older rooms in 'older section', and very smalll rooms in 'new section'.
all in all, you cant go wrong choosing this hotel for hanzhou!

Room Tip: let conceierge and hotel direct and help you in your visit here.... they bought and fetched my train...
See more room tips
  • Stayed January 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank naptree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed January 19, 2012

Best hotel ever stayed!
big room, great environment. friendly staffs. beautiful views!

  • Stayed December 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank hakkawife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Savannah, Georgia
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed July 7, 2007

We arrived, and the lobby seemed so depressing. It was big and roomy,
but there were very few people there, and it did not seem to be a very welcoming place.

The room was on the second floor, and there were mosquitos everywhere. The air conditioning was set at 5 degrees celcius, but it would not go anything lower than 25 degrees. The beds were awful. There were two twin sized beds, and we would expect at least doubles or queens. They were very very uncomfortable to sleep in. The TV was very small, and although the hotel was only recently built, the high ceilings made it seem like a hotel in the 1950s. The drawer handles kept falling off, and the laundry bag was not for us to keep, so our clothes stinked in our suitcases.

The bathroom was ok. There was seperate tub and shower, but the bath tub was not installed properly, and there were cracks everywhere. The sink water was always warm and disgusting. The shower was good, and the toilet did not always flush properly. The closet opened from the hallway and the bathroom, so there was not much privacy in the bathroom. Toothbrushes were provided, as expected in any hotel in the People's Republic of China, but the toothpaste was not, such a disappointment. Everything was provided for only two guests, we had three. Therefore, since the hotel staff did not provide enough towels, toothbrushes, etc., we had to share them.


The price of the room was 768CNY, about exactly 100USD, so it was ok in value.

  • Liked — shower
  • Disliked — dirtiness and lack of service
  • Stayed July 2007, traveled with family
    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Check in / front desk
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank zhangpianist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Zhejiang Hotel (Santaishan Road)

Property: Zhejiang Hotel (Santaishan Road)
Address: No.278 Santaishan Road, Hangzhou 310007, China
Location: China > Zhejiang > Hangzhou
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #42 of 2,331 Hotels in Hangzhou
Price Range (Based on Average Rates): $
Hotel Class:5 star — Zhejiang Hotel (Santaishan Road) 5*
Number of rooms: 361
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