From the moment we set foot at the hotel to the moment we bid farewell, the level of unparalleled attentiveness to all guests throughout the hotel was noticeable. It was that culture of enthusiasm that topped off with a genuine smile favored with a personal touch conversation set this hotel apart from most posh hotels that we have stayed.
We chose to return to Hyatt Hangzhou after our first visit in 2005 as we longed to picture ourselves again immersing in the blissing morning atop the West Lake from the patio. Except this time we found our immersed in the warmth of hospitality professional excellence demonstrated by all hotel staff.
It is truly remarkable to be felt welcomed!
It was a reflection of a strong leadership to provide the level of professional excellence on the standard of hospitality that the Hyatt Regency Executives should be proud of. Good job, Linda, Kudo to you.
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- Also Known As:
- Hyatt Regency Hangzhou Hotel Hangzhou
- Hyatt Hangzhou
- Hangzhou Hyatt Regency