the hotel was very nice. its a bit far from all the touring sites but its in a quite place. there's a really good hot pot restaurant 2 blocks from it. the hotel is new and clean. the beds were very comfortable and the rooms were great. the food there is ok. nothing special. the staff is friendly but they're not trained well. the girl at reception messed up our reservation and said our reservation didn't include breakfast. it wasnt until the 3rd day when i checked with my travel agent that i found out that even though she argued with me for 10 mins the previous day she was wrong. we asked the manager to refund us the money but he refused. what they offered us instead of a 40% discount on lunch at their restaurant.
- Official Description (provided by the hotel):
- Holiday Inn Express Hangzhou Grand Canal (no.329 Shangtang Road) centrally located at mid-north of Hangzhou is managed by InterContinental Hotels Group nearly 15 minutes drive to Westlake through overhead highway linking hotel to Westlake, city center and Hi-Tech development area. You can conveniently access Xiasha Economic Industrial Zone, Shanghai, Ningbo, and Nanjiang through Desheng express highway. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Hangzhou Grand Canal Hotel Hangzhou