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“Very nice hotel”

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DoubleTree by Hilton Hotel Hangzhou East
Ranked #13 of 2,446 Hotels in Hangzhou
Certificate of Excellence
Reviewed August 18, 2014

A beautiful hotel. We left a jacket in the room when we check out and the receptionist called the bellboy to took it as soon as possible. The location a little far away to the West Lake but the hardware is perfect.

  • Stayed: August 2014, traveled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Joe T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
doubletreehangzhou, Online Marketing Manager at DoubleTree by Hilton Hotel Hangzhou East, responded to this reviewResponded August 20, 2014

Dear Joe,
Thank you for taking your time to review our hotel.DoubleTree by Hilton Hotel Hangzhou East is in the heart of the Central Business District of Hangzhou Economic & Technological Development Area, Interlink to the Metro Station, offering easy access to the Hangzhou Ring Expressway and Hangzhou Xiaoshan International Airport. Enjoy a warm welcome with our signature DoubleTree by Hilton Hotel chocolate chip cookie on arrival.
Thank you to share your experience with us, we are looking forward to welcoming you back to our hotel again.

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132 - 138 of 305 reviews

Reviewed June 26, 2014

This is a great hotel to stay to explore beautiful Hangzhou, even if you are here for business. Just a block from the Jinsha subway station, one can easily travel all over Hangzhou. The staff were a great resource to recommend places to see, depending up the amount of time available.

  • Stayed: June 2014, traveled on business
    • Value
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Review collected in partnership with DoubleTree by Hilton
Thank Bruce B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
doubletreehangzhou, Online Marketing Manager at DoubleTree by Hilton Hotel Hangzhou East, responded to this reviewResponded July 8, 2014

Dear Bruce,
Thank you for taking your time to review our hotel.DoubleTree by Hilton Hotel Hangzhou East is in the heart of the Central Business District of Hangzhou Economic & Technological Development Area, Interlink to the Metro Station, offering easy access to the Hangzhou Ring Expressway and Hangzhou Xiaoshan International Airport. Enjoy a warm welcome with our signature DoubleTree by Hilton Hotel chocolate chip cookie on arrival.
Thank you to share your experience with us, we are looking forward to welcoming you back to our hotel again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 19, 2014

The service offered is ok, the room are spacious and clean. The breakfast buffet is in avrage for a 5 stars hotel. It's not the good choice if you want to visit the city, the hotel is located 25 km from downtown but if you are there for business I would reccomend it.

  • Stayed: June 2014, traveled on business
    • Value
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    • Cleanliness
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Review collected in partnership with DoubleTree by Hilton
Thank Doriano D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
doubletreehangzhou, Online Marketing Manager at DoubleTree by Hilton Hotel Hangzhou East, responded to this reviewResponded July 8, 2014

Dear Doriano,
Thank you so much for choosing to stay at DoubleTree by Hilton Hangzhou East while you’re travelling to Hangzhou! We are very happy that you have a wonderful stay and thank you to share your experience with us, we are looking forward to welcoming you back to our hotel again.

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Reviewed June 16, 2014

TV-on my room was broken and could not be fixed, breakfeast is not that good if you compare with Marriot Hotel. If you order something in the resturant during evening you will not get what you ordered.

  • Stayed: June 2014, traveled on business
    • Value
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Review collected in partnership with DoubleTree by Hilton
Thank Henrik R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
doubletreehangzhou, Online Marketing Manager at DoubleTree by Hilton Hotel Hangzhou East, responded to this reviewResponded July 8, 2014

Dear Henrik,
Thank you for taking the time and sharing your feedback regarding your resent experience at DoubleTree by Hilton Hangzhou East.
I am very sorry to hear that we did let you down with our TV problem and F&B service.Please be assured that these have been addressed to the relevant department heads to arrange the necessary changes for improvement.
I apologize for the experience you have gone through while staying with us. We will continue to focus on driving high guest satisfactions. Please allow me to invite you back for another stay in the future.

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Reviewed June 8, 2014

I believe this is the best hotel in this region so far, Hangzhou Xiasha development zone. This is my first time to choose the Hilton hotel brand, previously, I usually pick the IHG or SPG hotels, but this time, the experience is excellent, the service, the lobby, the room is very good. The subway is nearby the hotel, only took me 3 minutes to get there by walk. The gym is good too. Variety of breakfast made me a good appetite. The only problem you can't easily find a shop like 7-11 around the hotel.

  • Stayed: June 2014, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Yuzhou Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
doubletreehangzhou, Online Marketing Manager at DoubleTree by Hilton Hotel Hangzhou East, responded to this reviewResponded July 7, 2014

Dear valued guest,
Thank you so much for choosing to stay at DoubleTree by Hilton Hangzhou East while you’re travelling to Hangzhou! We are very happy that you have a wonderful stay and thank you to share your experience with us, we are looking forward to welcoming you back to our hotel again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 22, 2014

This hotel is new smart and located in east hangzhou, a bit far from downtown/west lake, but convenient in transportation either by metro which is only 2 min.s walk or by taxi. Perfect experience in this hotel, worth staying in this hotel even though it is far from the city center for a business trip in Hangzhou. The staff were very friendly and helpful especially Ms Hellen in the lounge bar.

  • Stayed: May 2014, traveled on business
    • Value
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Review collected in partnership with DoubleTree by Hilton
Thank Yujie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
doubletreehangzhou, Online Marketing Manager at DoubleTree by Hilton Hotel Hangzhou East, responded to this reviewResponded June 4, 2014

Dear valued guest,
Thank you so much for choosing to stay at DoubleTree by Hilton Hangzhou East while you’re travelling to Hangzhou! We are very happy that you have a wonderful stay and thank you to share your experience with us, we are looking forward to welcoming you back to our hotel again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 18, 2014

very good,very good,very good,very good,very good,very good,very good,very good,very good,very good,very good,very good,very good,very good,very good,very good,very good,very good,very good,very good,very good,very good,very good,very good,

  • Stayed: May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank _Wuhan_Wuhan_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
doubletreehangzhou, Online Marketing Manager at DoubleTree by Hilton Hotel Hangzhou East, responded to this reviewResponded June 4, 2014

Dear valued guest,
Thank you so much for choosing to stay at DoubleTree by Hilton Hangzhou East while you’re travelling to Hangzhou! We are very happy that you have a wonderful stay and thank you to share your experience with us, we are looking forward to welcoming you back to our hotel again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Hangzhou East

Address: No.600 Jinsha Avenue, Economic and Technical Development Zone, Hangzhou 310018, China
Phone Number:
Location: China > Zhejiang > Hangzhou
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 2,446 Hotels in Hangzhou
Price Range: $95 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel Hangzhou East 4*
Number of rooms: 308
Official Description (provided by the hotel):
Conveniently located in the CBD of Xiasha Economic & Technology Development Zone of Hangzhou, is the first Hilton Worldwide Branded Hotel and the first international 5 star standard hotel in this Area;directly interlink to Hangzhou Metro provides easy access to the business heartland as well as Xiasha University City, shopping. ... more   less 
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