Located in a great spot BUT there are other hotels that also have excellent choices around the lake and if you only plan to walk (taxi's are close to impossible).
The breakfast was of limited choices and staff were not helpful as it seemed that not having breakfast in house and getting takeway was an alien concept. In other shangri-la's this wasn't a problem as they understood that business guests at times needed a coffee/tea + sandwich to go in the mornings.
the hotel is dated, staff are not friendly (checkin/reception/breakfast) and it's the only Shangri-la that I've written into complain about the terrible service/staff.
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- Also Known As:
- Shangri La Hangzhou
- Hangzhou Shangri La