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18 - 23 of 119 reviews
Reviewed November 28, 2011

When you walk into the lobby of this hotel, it's hard not to be impressed. Hotels in China seem to be built on purpose to impress on first glance. The rooms are another matter. The first time I stayed here, the 8th floor room was in need of a bit of cleaning and thoroughly deserved a 3 star rating. However, the second visit a short time later gave a different impression.
This time I requested a quiet room and was sent to a higher floor. The room on that floor was just plain dirty. The carpet had obviously not been cleaned since it was installed, the curtains torn, plenty of mould in the bath tub area and walls that needed washing. Stray hairs here and there competed the impression of a neglected property; the sort of place that the tourism industry loves to 'milk' because of it's location.
No doubt the owner(s) intend to tear it down and build anew which seems to be a policy in China - re-building is apparently preferred to maintenance or refurbishing.
The one good thing about this place is the food service which is very good. The selection at breakfast is appealing to multi-national tastes, but get there early, as stocks are not refilled, when it's gone, it's gone. Yoghurt is usually available if you don't see it.

Room Tip: You could try asking for a clean room, but they might not understand.
  • Stayed: November 2011, traveled on business
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Thank thetravelprof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 21, 2011

Found this hotel thru Agoda and rate was attractive. For the price I paid, this hotel exceeded my expectation. Arriving from Shanghai via high speed train, you just walk 5 minutes and you are in the hotel. Room is standard in size, clean and with the basic amenities. Yes, it is old and outdated, but it seems management has maintained the hotel quite well. This hotel would be good for business travelers, your Chinese host will not miss you since from the train station you can go to the hotel and check in, then meet your host in the hotel lobby. But if you in Hangzhou for the scenery and West Lake, there are lots of hotels within the lake area.

Room Tip: If you are in a budget, take your meals in the train station where there are lots of fastfood restaurants.
  • Stayed: September 2011, traveled on business
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1  Thank rse-wpi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 21, 2011

Stayed here two nights as part of a 24 day trip around China. It appears to be an older hotel in need of refurbishment. Rooms were dark in colour with minimal lighting and appeared drab. Hard beds. Breakfast was acceptable. Free wifi in lobby. View from window was of large office block opposite. Various stains on carpet and moldy bathroom made it feel unclean. It was a five minute walk from the station (exit station on left hand side) with a large selection of shops around the station. About a thirty minute walk from West Lake and the various high quality shopping areas. Interesting city with plenty to see and do.

  • Stayed: October 2011, traveled as a couple
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Thank Moneyfools
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 20, 2011

I stayed here for a two day mini-vacation in Hangzhou, not only did the front desk totally ruin and mess up my reservation,once i got to my room, the ventilation was horrible in the washroom, smell of feces, and to my shock, there was a small mice near the mini- table.

  • Stayed: November 2011
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Thank bob4288
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 4, 2011

Conveniently near train station but in a poor entertainment (bars, restaurants, clubs, ...) area.
Staff is polite but with poor English and lack of informations about the city.

  • Stayed: October 2011
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1  Thank LNS82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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