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“Top class”
4 of 5 bubbles Review of 28 Hubin Road

28 Hubin Road
Ranked #4 of 2,836 Restaurants in Hangzhou
Certificate of Excellence
Cuisines: Chinese, Asian
More restaurant details
Restaurant details
Good for: Romantic, Business meetings, Families with children
Dining options: Dinner, Lunch, Private Dining, Reservations, Seating, Serves Alcohol, Waitstaff
Shanghai, China
Level Contributor
89 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 55 helpful votes
“Top class”
Reviewed July 20, 2014

Very good food, great service, however, a it is little expensive. Many staff speak English and are always willing to help.

Visited January 2014
Helpful?
Thank Qualitycontroller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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147 reviews from our community

Visitor rating
    83
    45
    12
    3
    4
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Hangzhou, China
1 review
common_n_restaurant_reviews_1bd8 2 helpful votes
“VERY over-rated”
Reviewed June 10, 2014

It's hard to see what the fuss is about. The setting is more comfortable than most restaurants, but the food is mostly pretty average - and the service is just AWFUL.

The level of English spoken by most of the servers seemed to be very low (we would have been happier speaking to them in Chinese, but as we were a group of foreigners they insisted on trying to use English), and we got stuck with a particularly overbearing supervisor who wouldn't answer any of our questions about the menu, insisted on trying to order for us, and then repeatedly criticised our choices ("That's too many vegetable dishes." "You should try this instead." Very, very tiresome.). And they were 'out' of Beggar's Chicken - supposedly one of the restaurant's signature dishes! It was such a colossally bad opening impression that I very nearly walked out before we managed to finish ordering.

After bringing the main courses, the staff all went into hiding. We waited a full hour for them to bring the dessert menu, and eventually had to go in search of it ourselves. Desserts then took a long time to come; but staff did not think to clear the table of our main dishes until after the desserts were ready to be served and there was nowhere to put them.

The menu is unhelpful - very little information about the dishes in Chinese or English, and very hard to read in the subdued light of the dining room.

Some of my companions spoke well of the desserts, but my cheesecake was stodgy and bland. And that was the keynote of most of the food: it was nicely presented, but had very little flavour.


I think people are going here for the ambience and the reputation, not the food. It's not even the best restaurant on West Lake, let alone in the whole of Hangzhou or the whole of China.

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank PM88888888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zagreb, Croatia
Level Contributor
59 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 69 helpful votes
“pure satisfaction”
Reviewed June 9, 2014

Really don't know what to recommend in 28 Hubin Road, as everything is simply outstanding. Don't be affraid to overspend a little, as it will be a great culinary experience....

Visited May 2014
Helpful?
2 Thank Croatia_ZG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level Contributor
73 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
“Michelin star quality food in Hangzhou”
Reviewed June 1, 2014 via mobile

Was recommended this restaurant by the staff in the club lounge, saying it is one of top 50 Chinese restaurant in the world. Am glad hubby and I tried - we tasted the most sophisticated and refined fusion Hangzhou style cuisine with quality comparable to the Michelin star restaurants we went to in Europe, HK and Singapore! Ambience is modern interpretation of Ancient Chinese tea house.
What we tried :
Signature pyramid style Braised Pork Belly ( with fresh and preserved vegetables and flat buns )
Sweet Vinegared Westlake fish ( using sea fish instead for a smoother texture and finish )
Vegetable stems diced and cooked with mushrooms and black fungus)
Jasmine flower tiramisu and white sesame ice cream
Mango sago

Spent about USD80 per person for lunch. The prices are very high for Hangzhou but for the quality , it's worth it.

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank doctrav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
148 reviews
113 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
“Must Do”
Reviewed June 1, 2014

Special, beautiful presentation and incredible flavours. It is not surprising that this is one of Asia's top restaurants. What is amazing is that it is a hotel! But you won't know it from the food to presentation to the atmosphere.
Have the Dong Po Pork!! mmmmm.

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank SadieTO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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