We had a great stay in this hostel until we ate breakfast there on our last morning. Husband asked for fried eggs, sunny side up, but when they arrived they were not quite cooked so he asked for them to be cooked a bit more ... when he got them back they had been turned to rubber in the microwave. He was not impressed.
Apart from that experience was all good. The hostel is in one of the quieter streets in the pedestrian area - close to 'gourmet street' where there are lots of restaurants to choose from. There was a street food market past the drum tower and a nice little coffee shop across the road.
We stayed in a private (loft style) room which was very clean and the bathroom was impeccable - it looked like it had been recently renovated. The room has hand towels when you arrive but you can get bigger towels if you ask at reception. You can also get free drinking water at reception.
We also tried the Hangzhou bicycle scheme and it was great (very convenient and cheap). Some of the bikes are a bit rattly but if you get a dodgy one you can just swap it for another.
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