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“Great position in fascinating street not far from West Lake”

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Green Tree Inn Hangzhou West Lake
Ranked #872 of 2,497 Hotels in Hangzhou
Reviewed April 6, 2014

I had not realized that the hotel was situated in a pedestrian only street which is a great tourist attraction . It was such a bonus with so much to see. was a bit over fifteen minutes walk to West lake from the nearby corner and about 5 minutes to metro station .
Its a budget hotel but met all my needs . In the basement there was a very very inexpensive cafeteria
Great position and value for money including free WiFi and bottled water every day . I would certainly stay there again

Room Tip: Don't expect slick wall to wall English speakers but staff will try their best
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  • Stayed: March 2014, traveled solo
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Thank ron P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3 - 9 of 33 reviews

Reviewed July 12, 2013 via mobile

The hotel is defiantly a budget inn, at £25 per night you can't really grumble, my room was clean, although the carpet was stained and it smelt a bit musty. The bathroom is compact but again was clean. The staff are very limited on their English, but are willing to help and are friendly. Location wise you can walk from the main train station in 10 mins, there is a metro station less then 2 minutes away and the lake is about a 15 minute walk. The hotel is on a pedestrianised street which comes alive in the evenings with little market and food stalls. If your on a budget I would recommend, otherwise go for something else.

  • Stayed: July 2013
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1  Thank Lynsey K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 31, 2013

We slept here only overnight with my family, but compared to many other hotels in our trip, the experience was a very positive one.

Rooms were clean and in good condition, WiFi available, and the service was very helpful and nice. Additional plus was that we were allowed to postpone our check-out by 1,5 hours, because of our train schedules.

  • Stayed: March 2013, traveled with family
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Thank Roy N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 21, 2011

The hotel is situated in a nice quite area yet central to everything, The room had wet and damp carpet which smelt bad. asked to change rooms , the second room was much better but cost a lot more. The staff were helpfull and plesant.

Room Tip: dont get a budget room
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  • Stayed: July 2011, traveled solo
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Thank kiwi1nz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 26, 2011

My wife booked the hotel through the Green Tree Inn call center. Our booking was confirmed for two nights, April 16 and April 17. We received an email confirming our booking.

When we reached the hotel on April 16 and went to check-in we were told that there was no booking in our name. On showing the confirmation email the lady at the counter called for an English speaking person from the office.

He saw our booking confirmation and then laughed and said he was sorry. He could not provide us the room we booked as the previous guests had extended their stay.

The hotel staff was not considerate and were busy laughing behind the counter with trying to resolve the situation. They then tried to give us a smaller room at the the rack rate to which we disagreed and asked for a discount. They were not willing to accommodate once again.

I would not recommend this hotel or the entire chain of Green Tree Inn hotels. They have no concept of customer service.

Room Tip: Follow the tripadvisor ratings in English.
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Stayed: April 2011, traveled as a couple
Thank ArindamRoyC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 23, 2014 via mobile
Google Translation

Stayed: March 2014
Thank Anichka123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor China Member
Reviewed October 16, 2011
Google Translation

  • Stayed: December 2010
    • Value
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Thank A TripAdvisor China Member
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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Additional Information about Green Tree Inn Hangzhou West Lake

Address: No.222 Jiefang Road, Hangzhou 310009, China
Location: China > Zhejiang > Hangzhou
Hotel Style:
Ranked #872 of 2,497 Hotels in Hangzhou

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