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“Well appointed hotel” 4 of 5 bubbles
Review of Sophia Hotel

Sophia Hotel
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Sophia Hotel
Ranked #931 of 2,331 Hotels in Hangzhou
Bristol
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Well appointed hotel”
4 of 5 bubbles Reviewed March 13, 2014 via mobile

The service and rooms were a lot better than I had expected. At least one of the reception staff had good English.
The location is good for access to the West Lake, with a 20 minute walk through the road tunnel.
One of the reasons I booked this hotel was due to the Spa facilities, however these are undergoing refurbishment, so I'd recommend checking that they're open before booking if this is a requirement.

Stayed February 2014, traveled with friends
Helpful?
Thank MP-RTW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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36 reviews from our community

Traveler rating
    9
    21
    6
    0
    0
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
West Calder, United Kingdom
Level Contributor
237 reviews
129 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
3 of 5 bubbles Reviewed July 3, 2013

We booked this hotel for one night on business. It was fine, nothing special and pretty cheap at less than £50 per night. The rooms were fine, clean and spacious, flat screen tv etc.

But there's no wifi in the rooms, available at reception, but very hit and miss.

Overall, it was fine for one night on business, but if you are coming to Hangzhou on holiday, there are nicer hotels in a much nicer setting by the lake, stay in one of those unless you are looking for a low cost place which is a little out of the way (that's what this place is)

There's supposed to be a spa, but it's not in the same building as the hotel, it's somewhere up the street.

Room Tip: All the same.
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  • Stayed July 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Dyet92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brussels
Level Contributor
737 reviews
204 hotel reviews
common_n_hotel_reviews_1bd8 253 helpful votes
4 of 5 bubbles Reviewed May 5, 2013

We arrived to the hotel with a taxi from the railways station.
The check in was quick and efficient and we found the service very friendly (I asked and received a guide of Hangzhou and we asked a couple of time a taxi).
The price of the taxi is very cheap and so a convenient way of travel without loosing a lot of time looking for a bus or walking a lot.
The room was good and as usual a lot of free amenities useful for your stay.
The hotel was of good quality and the price we paid was really low, one of the cheapest we paid in our trip to China.

Stayed March 2013, traveled with friends
Helpful?
Thank Rosario_it
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
3 reviews
5 of 5 bubbles Reviewed January 2, 2013

We were pleasantly surprised by the clean and modern facilities when we opened the room door. Initially, we were abit worried when the cab driver from the train station said that the hotel wasn't good. We later concluded that it was because the hotel was located too close to the train station and the cab fare was only US$2 and also because the cab driver tried to introduce us other hotels and get commission from it.

I would recommend this hotel for a relaxing stay in Hangzhou as the beds are very comfortable and the amentities are very clean. Only less than 5 minutes by cab to Westlake and cab fare is only around US$2. The hotel lobby staff will also help you to get a cab when you need one, so service is good. For the price we paid, this is exactly what we wanted.

Room Tip: Please ask for top floor (level 7) non-smoking rooms
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ChangMonica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yiwu, China
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed November 13, 2011

A clean and beautiful hotel in the quaint streets of Hangzhou.
The hotel is quite famous so quite a few taxi drivers know about it.
The rooms are modern and clean.
There is also an excellent in-house restaurant for tasty Chinese food.
Internet speed is ok.

Room Tip: There are rooms on the ground floor which are cheaper. If you are visitng Hangzhou just for a night...
See more room tips
  • Stayed October 2011, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank RupZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Basel, Switzerland
Level Contributor
59 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 bubbles Reviewed July 28, 2011

Stayed for 3 nights while on a round trip in China in the Sophia Hotel. Was the best hotel on this trip. Large, clean rooms, friendly staff (even if communication in English was not that easy, but this is normal in China). Good breakfast buffet, free internet in the room (unfortunately cable only) and WiFi in the Lobby.
Very modern rooms with good beds, big LCD-screen, safe and superb bathroom.

  • Stayed June 2011, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank cirrus75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed February 22, 2011

Nice and clean new hotel. Was told it was close to all the attractions of west lake. That's true if you have a car, but walking-wise it takes a while to get to west lake. Easier just to take a taxi which is pretty cheap. My room came with breakfast which was chinese buffet style and alright. The reception staff were friendly but had trouble with their english. They were happy to help when they could though. There was a restaurant but I didn't try it. Overall I was happy with this hotel.

  • Stayed February 2011, traveled solo
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Sarah123472
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sophia Hotel

Property: Sophia Hotel
Address: No.11-1 Shangcangqiao Road, Shangcheng District, Hangzhou 310002, China
Location: China > Zhejiang > Hangzhou
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Spa
Hotel Style:
Ranked #931 of 2,331 Hotels in Hangzhou
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sophia Hotel 4*
Number of rooms: 155
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