Great Hotel, good service, fantastic facilities.
Service: most staff (I didnt even remember seeing these staff upon checking, but they were referring me by my last name.)
They offer free bike rentals, so guests can bike around. As i was saying we need some water to my friend, the staff brought water after we got our bikes, saying 'in case you get thirsty while biking around'.
My friend and my service walked around and staff even took initiatives n showed us the spa rooms, the indoor pool. we were so impressed and wanted to use the spa after the tour!
Beautiful outdoor pool. we had lunch while lounging by the outdoor pool, good service.
room very spacious, bit of walk from the lobby, but it's the way the hotel is designed. not a compliant! Room attendant offered to 'refresh' the room and she was also very pleasant and very helpful when we asked for more water, and coffee.
Yes, it's slightly more expensive than other hotels, but OH YEAH, it's worth it!
- Official Description (provided by the hotel):
- In China’s most picturesque setting, Four Seasons reveals an intimate lakeside village, melding centuries of tradition with chic contemporary style. Convenient to business and shopping, discover a tranquil enclave, woven with ponds, streams and lagoons. Experience the gentle spirit of Chinese hospitality in exclusive private dining rooms and resort-style recreation, including two swimming pools and a cutting-edge designer spa. Deftly sophisticated Four Seasons care instills confidence and delight. ... more less
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- Also Known As:
- Four Seasons Hangzhou At West Lake Hotel Hangzhou
- 4 Seasons Hangzhou At West Lake