Stayed at Banyan Tree, Hyatt and Shangrila in Hangzhou before. The service here really impressed me. I expected some service slip ups - which has been my experience in China, but not here. All staff went above and beyond what we expected.
The breakfast selection was alright, I guess with not many rooms it's not practical to have a wide selection. It was adequate.
Slightly off the West Lake compared to Hyatt and Shangrila, but still walkable.
The quality of the Chinese restaurant surprised me - in a good way.
Would highly recommend it over Banyan Tree.
- Official Description (provided by the hotel):
- In China’s most picturesque setting, Four Seasons reveals an intimate lakeside village, melding centuries of tradition with chic contemporary style. Convenient to business and shopping, discover a tranquil enclave, woven with ponds, streams and lagoons. Experience the gentle spirit of Chinese hospitality in exclusive private dining rooms and resort-style recreation, including two swimming pools and a cutting-edge designer spa. Deftly sophisticated Four Seasons care instills confidence and delight. ... more less
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- Also Known As:
- Four Seasons Hangzhou At West Lake Hotel Hangzhou
- 4 Seasons Hangzhou At West Lake