It was rated 3 or 4 stars in most of the online booking portal, but it looked like 5 stars to me!
The reception itself is located on the 7th floor and the hotel's main entrance is actually at a side road. From the main road, you can't really tell it's a hotel. It only has Chinese words written on the building. I'm not sure what it's written.
The location is very good too. It cost only RMB11 for a cab ride from the Hangzhou train station (there's 2 train stations in Hangzhou, make sure you got the right one) and to West Lake, it's about 15 minutes walk.
There are shopping malls around West Lake area and lots of eateries/restaurants around the hotel.
The room itself is very spacious (I booked a twin bed room) and clean, with very good facilities - I like their room's slippers :)
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