The hotel was very good.
It is located just near West Lake. 10 min walk from the metro station.
The rooms are really excellent. Bathroom is big, with a shower with rain shower and a big bathtub: One big enough so that you can fit your whole body (at least mine) in it and more.
Note that only the rooms on the higher floors would get a lake view.
The service was really what made this hotel stand out for me. It was really above what you usually find, even in other 5 star hotels in China. You get almost personal advice.
There is also an excellent Thai restaurant in the hotel (arguably the best in town).
The only thing on the downside was that the hotel is indeed very popular. And while it is not at all visible otherwise, it shows during breakfast (which is excellent by the way): There's just too many guests and it feels like a little overcrowded. The cooks have a lot to do in a very short time, others must clean tables quickly, due to the lack of space and the overall feeling is that of a stressful environment. There is certainly room for improvement there.
- Official Description (provided by the hotel):
- Hotel is adjacent to the breathtaking West Lake, a recent addition to UNESCO'S WORLD HERITAGE list, facing the provincial government offices and administration, within walking distance of Wulin Street, and close to Hangzhou Tower and Intime department store. 293 various well-appointed guestrooms such as lake view rooms, city view room, suites, and rooms specially designed for ladies, outfitted with balconies, independent bathroom with separate bathtub and shower, 37-inch LCD TVs and high-speed wireless internet access.Western, Chinese and Thai restaurants can always match your taste. 7 Well-equipped conference rooms seating from 20 to 500 guests. The large Royale Ballroom with a unique window view of the West Lake hill, is the only ballroom in Hangzhou providing this feature! It’s the perfect place to create long-lasting memories for your business, conference or leisure trip. ... more less
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- Also Known As:
- Wyndham Grand Plaza Royale Hangzhou Hotel Hangzhou