The attention to guests at this hotel was incomparable.
Pre stay I booked tickets through the concierge, who was magically there with details just us as we were just beginning our check in.
The front desk staff went above and beyond in making us feel welcome, the lounge staff were also fantastic.
And the room, it as well was warm, comfortable, and welcoming.
In all, a wonderful haven from the millions of tourists visiting this beautiful city for the National Day holiday.
I look forward to visiting again.
- Official Description (provided by the hotel):
- Hotel is adjacent to the breathtaking West Lake, a recent addition to UNESCOS WORLD HERITAGE list, facing the provincial government offices and administration, within walking distance of Wulin Street, and close to Hangzhou Tower and Intime department store. 293 various well-appointed guestrooms such as lakeview rooms, cityview room, suites, and rooms specially designed for ladies, outfitted with balconies, independent bathroom with separate bathtub and shower, 37-inch LCD TVs and high-speed wireless internet access.Western, Chinese and Thai restaurants can always match your taste.7 well-equipped conference rooms seating from 20 to 500 guests. The large Royale Ballroom with a unique window view of the West Lake hill, is the only ballroom in Hangzhou providing this feature!It’s the perfect place to create long-lasting memories for your business, conference or leisure trip. ... more less
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- Also Known As:
- Wyndham Grand Plaza Royale Hangzhou Hotel Hangzhou