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“Beautiful Hotel”

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Wyndham Grand Plaza Royale Hangzhou
Ranked #3 of 2,391 Hotels in Hangzhou
Certificate of Excellence
San Luis Obispo
1 review
“Beautiful Hotel”
Reviewed October 6, 2011

This is the first time I have ever stayed in a Wyndam. I was very impressed by both the rooms and the service. I have stayed in a number of Four Seasons and Ritz Carltons. The Wyndham Grand Plaza Royale matches their attention to detail. A very classy place to stay!

  • Stayed September 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jon P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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835 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (121)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Level 5 Contributor
50 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed September 18, 2011

Stay here 4-5 times a year and have been very pleased. Gym is first rate and never crowded. Walk to West Lake. Super friendly staff including Julia, Anna, and Dutch girl. Have stayed at many of the other hotels in area and this is the one.

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Briansdca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orange, California
Level 6 Contributor
172 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed September 17, 2011

this is one of the classiest hotels I've stayed in. The moment i walked in, an English speaking person walked up to welcome me and everytime thereafter, the same thing happened. The hotel is about a 2 minute from westlake, one of the most incredible places in China. The wyndham is also fully equipped with modern nicities and well appointed rooms. Make sure to eat at the dinner buffet, one of the best you'll find and the price is incredible. In the evening, walk to the water across from the hyatt hotel for the water show that happens every 30 minutes. Finally, i have today, the wyndham staff is incredible in all respects.

Room Tip: Ask for a room viewing the lake
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  • Stayed September 2011, traveled with friends
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank MasonsDad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taipei, Taiwan
Level 6 Contributor
37 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed August 30, 2011

The room is roomy and clean. Beds are comfortable and soft.
My smart phone can access internet with free wifi.
They serve various food with breakfast.
Location is not bad. Just need to cross two streets can find one of the most ten famous views of West Lake(Xi Hu)-Broken bridge and Pai bund.
By the way, the expenses of the massage store near by the hotel is very expensive.

  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank kathliao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hangzhou, China
1 review
Reviewed August 29, 2011

Service was always very good and friendly!
The room was always clean and tidied up and breakfast was always fresh and very huge choice!
When I have to go again to Hangzhou I'll choose this hotel again!

  • Stayed August 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Grimmer M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pacifica, California
Level 6 Contributor
122 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed August 2, 2011

After flying nearly endlessly to arrive in China, and then taking a miserable bus from Shanghai, the moment that I entered the hotel, I knew that I was in good hands. Staff literally came across the lobby to greet me and help with bags. English widely spoken within the hotel made it very easy. The suite was exquisite! I've stayed in Wyndham properties in the U.S. and have been underwhelmed. This suite could not have been more lovely or efficient. Spacious rooms and glorious bath. Highly recommend the hotel and you will be spoilt for choice at the buffet meals.

  • Stayed February 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Bags Packed to Go
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Porto, Portugal
Level 1 Contributor
3 reviews
Reviewed July 30, 2011

The hotel accomodations and the service are great. I honestly recommend to all the people that needs to go to Hangzhou either you come for a business trip or for a leisure trip.
For western people like us, it is really nice and good to have western people working in the hotel that understand very well our needs and give always a warm wellcome!

  • Stayed July 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank angela_a_rocha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wyndham Grand Plaza Royale Hangzhou

Property: Wyndham Grand Plaza Royale Hangzhou
Address: No.555 Fengqi Road, Xiachang District, Hangzhou 310006, China
Phone Number:
Location: China > Zhejiang > Hangzhou
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Hangzhou
#1 Family Hotel in Hangzhou
#2 Romantic Hotel in Hangzhou
#3 Luxury Hotel in Hangzhou
#25 Best Value Hotel in Hangzhou
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Wyndham Grand Plaza Royale Hangzhou 4.5*
Number of rooms: 293
Official Description (provided by the hotel):
Hotel is adjacent to the breathtaking West Lake, a recent addition to UNESCOS WORLD HERITAGE list, facing the provincial government offices and administration, within walking distance of Wulin Street, and close to Hangzhou Tower and Intime department store. 293 various well-appointed guestrooms such as lakeview rooms, cityview room, suites, and rooms specially designed for ladies, outfitted with balconies, independent bathroom with separate bathtub and shower, 37-inch LCD TVs and high-speed wireless internet access.Western, Chinese and Thai restaurants can always match your taste.7 well-equipped conference rooms seating from 20 to 500 guests. The large Royale Ballroom with a unique window view of the West Lake hill, is the only ballroom in Hangzhou providing this feature!It’s the perfect place to create long-lasting memories for your business, conference or leisure trip. ... more   less 
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Also Known As:
Wyndham Grand Plaza Royale Hangzhou Hotel Hangzhou

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