Nice location, quiet and peaceful.
Nice service although the level of English is far from being sufficient in many situations and in any case does not correspond with the standards expected from such kind of hotel.
The huge problem of this hotel is Food and Restaurants. The restaurants are not pleasant places ( you just want to eat quickly and go away, very cold, uncomfortable, dull). They are oldish and no attention is drawn to details that, usually, make the difference in such hotels.
The bar does not have any outside space where you can enjoy a drink ; either you are stuck inside or you take yourself (because you will not be serve outside) your drinks and find a place outside !
And the food is below average. According to this hotel price and standards, I would say the food is terrible - at all times, from breakfast to dinner. No exception. In each restaurant of the hotel. Unfortunately, this was not the time my husband and I expected.
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- Also Known As:
- Banyan Tree Hangzhou Hotel Hangzhou