We came here as we had seen good reviews. Our experience of the Elan wasn't a good one at all. People at reception didn't speak English (except for one guy who was quite nice) and didn't make an effort to be helpful or nice. The room wasn't very clean and when we arrived to the room the toilet was full of urine. It was a very small room and didn't think it was very clean. We had booked the room with breakfast and it turns out they ordered KFC. We told them in chinese (as my husband speaks some) that we were veggies and they didn't take notice. On the second day we didn't get anything! When we complained they kept us waiting for a long time whilst the girl at reception saw people that came after us and didn't sort anything out in the end. It is pretty central but still about 5 blocks away from the central area. We wouldn't stay here ever again!
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