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“between the gas leak and the putrid gym-sock odor I don't know where to start”
Review of Lily Hotel

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Lily Hotel
Ranked #813 of 2,497 Hotels in Hangzhou
Reviewed May 22, 2006

we took a chance with this hotel since there were no reviews on trip advisor and it was one that our tour operator, China Highlights, booked for us in Hangzhou as part of our 15 day China tour. They considered the Lily a 3 star hotel. Not.

We got a room on the 3rd floor and upon reaching the 3rd floor, we were greeted by a foul smell that i most liken to a men's gym locker room (ie. the scent in a typical 24 Hour Fitness Center gym in the US) or as my GF put it, the room "smelled like a wet sock". Either way, it was pretty foul & very strong, much worse that the smell in an actual locker room. Further down the hall there were what looked like bed sheets covering the carpet. looked like a water leak or something of the sorts. The bathroom looked worn and the showerhead looked all rusted on the inside although the water appeared to come out clean. The 2 twin mattresses were hard as a rock, though that was the 2nd hotel (out of 4 so far) in China that we had rock hard mattresses. There wasn't a flat sheet between the comforter and the bed, which was odd as well (the other hotels had them).

The hotel has seen better days and it shows in the rooms as well. Granted, we didn't expect a 5 star hotel. It appears to cater to large tour groups judging by the number of large tour buses parked in the lot.

To add further to the foul smell, the hotel lobby & our room smelled of a natural gas leak when we got back in the evening. We cranked up the A/C to try and get rid of the smell but it didn't go away & we were beginning to get nauseous from the fumes. I eventually turned off the A/C on a hunch that it was coming from that (though the air from the vent itself didn't smell of natural gas). I guess the A/C unit itself was natural gas powered? Don't know much about A/C units but when we turned it off the smell went away.

We had Chinese lunch in the hotel and it was pretty bad. Good thing we're only spending a night in this hotel & head to Guilin the next day.

About the only redeeming quality this hotel has is that it's a short walk to West Lake, which is beautiful. Walk out the lobby to the right and then you pretty much run into the lake and take a left and stroll along the bank. The hotel also has complimentary high speed internet & provides a ethernet cable.

Stayed: May 2006
7  Thank funkadelic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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31 - 37 of 141 reviews

Reviewed November 7, 2017 via mobile
Google Translation

Stayed: October 2017, traveled as a couple
Thank amsolignac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 17, 2016 via mobile
Google Translation

Stayed: August 2016, traveled as a couple
Thank Il4i
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor China Member
Reviewed May 27, 2016
Google Translation

  • Stayed: May 2016, traveled as a couple
    • Value
    • Location
    • Service
Thank A TripAdvisor China Member
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed May 8, 2016 via mobile
Google Translation

Stayed: August 2015, traveled solo
Thank Rainnie_moon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 8, 2016
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Room Tip: 客房比較舊, 建議自備毛巾
See more room tips
  • Stayed: August 2015, traveled solo
    • Location
    • Sleep Quality
    • Service
Thank Extremmy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 28, 2015
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  • Stayed: June 2014, traveled solo
    • Rooms
    • Cleanliness
    • Service
Thank Inaki A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lily Hotel

Address: No.156 Shuguang Road, Xihu District, Hangzhou 310013, China
Location: China > Zhejiang > Hangzhou
Amenities:
Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #813 of 2,497 Hotels in Hangzhou
Price Range: $41 - $69 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Lily Hotel 3*
Number of rooms: 155
Reservation Options:
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Also Known As:
Lily Hotel Hangzhou

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