If you are wanting a cheap hotel to just lay your head to sleep and have a shower, this may be an option. If you expect anything else then look elsehwere.
I've never stayed anywhere with staff so incompetant. I had prebooked train tickets to Beijing and was advised they would be delivered to the hotel. When we arrived I asked if they had arrived and was told they had not. I checked back later that evening and was again told no. I decided to call the travel agency however the phone didn't work. I went to reception, they told me I needed to put money on my "phone account" which I did, went back upstairs to my room and tried to call again, again the phone didn't work. So I went back down to reception, they couldn't figure out why the phone wasn't working, I showed them the phone number and asked if they could make the call from reception, they then told me it wasn't a phone number but an address and attempted to dismiss me. After, unfortunately, making a song and dance, finally they attempted to dial the "address" and low and behold, guess what? The phone rang! And it was my travel agency! And they advised me that they had already delivered the train tickets! And the receptionist opened her draw and wow, there was the envelope with my name on!
Location isn't that great, rooms are basic, don't even bother with breakfast. I won't even go into the fact that they charged me twice for the room. I was just happy to get my train tickets... Eventually :)
- Official Description (provided by the hotel):
- One of our top picks in Xi'an. Ibis Xi'an Heping has air-conditioned rooms with free wired internet, 4.8 km from Xi'an Station. The hotel features a concierge, a restaurant and a business center. ... more less
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- Also Known As:
- Ibis Xi An
- Ibis Hotel Xian
- Chenggong International Hotel China/Shaanxi