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“Helpful and friendly”

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Xian Apartments Guesthouse Hq
Ranked #11 of 1,379 Xi'an B&B and Inns
Newcastle, New South Wales, Australia
2 reviews
“Helpful and friendly”
4 of 5 bubbles Reviewed February 12, 2013

We stayed at HQ Guesthouse in January 2013 with our two teenagers, and really enjoyed the space and freedom of staying in an apartment rather than hotel rooms. We arranged with Mei to have transport to and from the airport, and also to take a tour with Judy the guide to the Terracotta Warriors, and were really happy with these arrangements, finding everyone to be friendly, courteous and thoughtful. Mei's mother in particular went out of her way for us, guiding us one evening on foot to a nearby restaurant to try paumo, a local specialty, and staying with us until she was satisfied that we had been seated, ordered our food, and had our steaming bowls of paumo on the table!
We would certainly stay with HQ Guesthouse again.

  • Stayed January 2013, traveled with family
    • Value
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    • Sleep Quality
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Helpful?
Thank brood_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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86 reviews from our community

Traveler rating
    45
    31
    6
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See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Mackay, Australia
Level Contributor
85 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
5 of 5 bubbles Reviewed January 25, 2013

Unfortunately we didn't get to meet Mei, she was on holidays. Her Mum and Dad took great care of us and Judy (the guide) couldn't have been more helpful, friendly and attentive. Definitely take her with you to the Terra-Cotta Warriors. Her knowledge and insight really improved the experience. The rooms are HUGE but a little sparse. The shower was odd but very large and the hot water was reliable. In a very convenient location within the old city. Maybe 10 minutes to the Bell Tower.

  • Stayed December 2012, traveled with family
    • Value
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Helpful?
Thank Indiman9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milano
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed December 6, 2012

Hello, I strongly suggest to stay here when in Xi'an - big apartment in the center, very clean and very near to Muslim Quarter. With a small fee is possible to use laundry.
We also appreciated their tour to Terracotta Warriors.

  • Stayed November 2012, traveled as a couple
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Helpful?
Thank lepo66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seoul, South Korea
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed October 6, 2012

We stayed at HQ Guesthouse in October 2012, travelling with our three young children. Mei was extremely helpful and fast at responding to our emails in preparation. The family room we stayed in was 2 big bedrooms plus lounge and a small dining room and small kitchen! Much larger than our expectations. The beds were comfortable and clean. The apartment was in a fantastic location - walking distance to the main market street, bell tower, drum tower, shopping and restaurants. It isn't a 5-star hotel, but it is clean and functional for a family - in the best location. The staff were friendly and even did our washing for a small charge. We would recommend this and we would definately stay there again.

  • Stayed October 2012, traveled with family
    • Value
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Helpful?
Thank BAZZA73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis
Level Contributor
58 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed September 12, 2012

We were met at the Melody Hotel by Alice (?). She took us to the apartment and told us about tours.

It was nice to have separate rooms for a few days. The place was clean and large. It would be a great place to stay if you were staying a week or longer. Especially for a family. The water cooler was a plus, and the family stressed that they were available to help with anything. I was unable to afford their Terracotta Soldiers tour, but I'm sure it is good. Right near the Muslim area and convenient to sights.

Room Tip: You will hear the bugles blaring Monday thru Friday. I think they use it as a school bell. It was a...
See more room tips
  • Stayed September 2012, traveled with friends
    • Value
    • Location
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Helpful?
Thank MinnTravelGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
shanghai
Level Contributor
142 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 176 helpful votes
5 of 5 bubbles Reviewed August 30, 2012

We stayed here in June as a group of 4 women. The generous size of the unit and especially the bathroom was very welcome. It was immaculately clean and very peaceful in the evenings given it's location just off one of the busier roads. The location and service (Mei and her family are extremely helpful) is what sets this place apart. On previous visits I had stayed at the Citidines Central but I would prefer this apartment on my next visit. Great for families and small groups, with a small kitchen, but you'd be crazy to cook - the Muslim Quarter and all its tasty options are right on the doorstep. The relatively new subway is close by and makes for an easy journey to the new train station to catch the high speed train to Huashan for the day. (although first subway train is 6.30am so if you want an earlier start to Huashan grab a cab to the station - about 30rmb from memory). We did not take advantage of Mei's tours as we found we could do them considerably cheaper by just catching local buses. Mei confirmed for us which bus to catch and if your target is primarily the Warriors then catching the local bus is ideal. We only had one minor issue (although it was major at the time!) - the faulty lock on the door caused us to be locked into the apartment with no other means of exit. We lost a few hours of our last day waiting to be rescued (the door had to be dismantled) but Mei compensated us by arranging a private car to the airport so that we could add a few hours onto the end of our day. The lock had to be replaced so I know this would not be a problem in the future.

  • Stayed June 2012, traveled with friends
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Helpful?
1 Thank xingming
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ljubljana, Slovenia
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed July 25, 2012

We were 2 families with small kids and the 2 apartments we rented were perfect for us with separate bedrooms. The location is central with buses nearby, bell tower and muslim quarters within 5-10 min walking. Highly recommended!
They also provided transportation to Hua mountain and airport for a reasonable price.

  • Stayed July 2012, traveled with family
    • Value
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    • Service
Helpful?
Thank Amadej L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Xian Apartments Guesthouse Hq

Property: Xian Apartments Guesthouse Hq
Address: Building A, Hong Cheng International Apartment Complex, Xi Hua Men, Xi'an 710003, China
Location: China > Shaanxi > Xi'an
Hotel Style:
Ranked #11 of 1,379 B&Bs / Inns in Xi'an
Price Range (Based on Average Rates): $
Number of rooms: 5
Official Description (provided by the hotel):
Hq Guesthouse Xian: Boutique accommodation for families, couples and independent travelers of all ages located in the centre of Xian. Offers bunks, double rooms with balconies or your own self contained 100m2 apartment near Muslim Qtr, absolutely perfect for families. Spacious, cozy, clean and extremely central: experience absolute comfort for a fraction of the usual cost. ... more   less 
Also Known As:
Xian Apartments Guesthouse Hq China/Shaanxi

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