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“Bad Hotel”
1 of 5 bubbles Review of Xian Skytel Hotel

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Xian Skytel Hotel
Ranked #31 of 2,550 Hotels in Xi'an
New York City, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Bad Hotel”
1 of 5 bubbles Reviewed May 13, 2012

The hotel is out dated, poorly maintained, and not clean. I would avoid it if possible. It is a convenient location. Midway between the Bell Tower and City wall. Thats about the only plus.

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Ian N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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322 reviews from our community

Traveler rating
    48
    154
    88
    20
    12
See reviews for
44
66
33
11
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
wakefield
Level Contributor
91 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 bubbles Reviewed May 11, 2012

Great location .. That's all that was good.
Dirty overall, Bugs in bed, dirty room, water coming through ceilings near lifts being caught in buckets, reported in previous reviews months before!,, Dining area at breakfast filthy ... Dim lighting but probably to disguise the grease on the floor that you could scrape up with a knife. Credit card actually charged instead of a deposit. Staff attrociously rude.

Room Tip: Don't bother
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  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kazaWakefield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed May 10, 2012

It looked as though the hotel was being renovated during our stay (though we didn't experience any related noise), with our room having been updated. The room size was great, beds were really comfy with soft mattresses and the bathroom was very modern with a rain shower, location was great, near to the south gate of the city walls, though we were on a tour so tended to travel mainly by car from the hotel. The Bell Tower was in walking distance, and a number of shops and bars were within close walking distance.
The only real disappointment was the breakfast, the room was smoky, pretty limited choice, and we were practically ushered out the door as soon as the sitting ended. Nice coffee shop in the lobby though, plus wifi.

  • Stayed May 2012, traveled with friends
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
1 Thank Lora_DXB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed April 7, 2012

This hotel, that could use some updating, has friendly staff and an excellent location. The rooms are basic but a little worn. Ok if you just want to sleep there.

  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hktravel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighton, United Kingdom
Level Contributor
106 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
5 of 5 bubbles Reviewed January 31, 2012

The best thing about this hotel by far has to be the location. It is situated within the city walls of Xian and is within walking distance of all the places I wanted to visit. The rooms were quite modern with lovely bathrooms and really comfy beds. There is also all the lovely complimentary stuff that you expect to receive when travelling around China (slippers, socks, toiletries). The room had a telly, a mini-bar and some snacks on offer. There was also free wifi and communal computers that are free to use.

The staff don't speak great English but this is no problem. The hotel itself makes up for it and I would stay here again in a heartbeat!

  • Stayed August 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sophia F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Stephens, Australia
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 bubbles Reviewed November 12, 2011

On arrival we were told our room was "being made up" and would be ready within 30 minutes. Thirty minutes later we were told that they would start cleaning the room within the NEXT 30 minutes. Thirty minutes later, after "follow up" by me, the room was ready. Unfortunately, though, the promise that our bags would be brought to the room was not kept - so I went and found them (in the open in the foyer) and brought them up myself.

The room is small, uncomfortable, and has seen better days (but quite a long time ago, I'd guess).

However, the really bad news about this hotel is the breakfast room. The first impression is of a large, dirty, room with some elements of a buffet breakfast in place, and occasionally some staff walking around aimlessly. But you will quickly discover that coffee urns which empty are not replaced, the fruit juice jugs are mostly empty, the salt shakers are all empty (except for the rice in them), and the few slices of bread which had been put near the toaster have gone and have not been replaced. The place is, in fact, a disaster (and dirty as well).

To bring the state of this shambles to the attention of the management is a waste of time. They simply shout at some of the staff (who ignore the shout) and then everyone combines to ignore the hotel guest.

I could go on and on about other aspects of this place, but it's simpler to say "find somewhere else if you can".

Room Tip: Go somewhere else!
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  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ALMAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Xi'an hotels

Bromley, United Kingdom
Level Contributor
54 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed November 2, 2011

I travelled part of a tour group and stayed here for 2 nights. This was one of the better hotels if not the best one I stayed in China. For location it is excellent as the shops (inc designer) are nearby, a massive supermarket round the corner. Make sure you ask for directions to find this as it's not obvious. One of the gate entrances of the city wall is literally over the road (make sure you look both ways when you cross!). The gate entrance is where you can hire a bike to cycle around the city wall. It's also very near the bell and drum tower.

It's a very modern hotel and the rooms and lobby are too. Great marble flooring and the gadget in the rooms are quite cool. There's a futuristic telephone operator that operates your lights/TV and electric in the room. Shame there wasnt an instruction manual how to use it! Great shower, typical hard bed though. The breakfast is hit and miss, I just recommend you get there early but not as soon as breakfast is available as not all the food is ready and/or it disappears quick if you are late eaters. Another thing, there's no wifi or computers in the hotel although it says there is in the hotel guide in the rooms.

  • Stayed May 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Neags
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Xian Skytel Hotel

Property: Xian Skytel Hotel
Address: No.32 South Main Street, Beilin District, Xi'an 710001, China
Location: China > Shaanxi > Xi'an
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa
Hotel Style:
#7 Best Value Hotel in Xi'an
#16 Spa Hotel in Xi'an
#28 Luxury Hotel in Xi'an
Price Range (Based on Average Rates): $
Hotel Class:4 star — Xian Skytel Hotel 4*
Number of rooms: 172
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Also Known As:
Hotel City Lion International
Xian Skytel Hotel China/Shaanxi

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