Disappointed. On late arrival we were switched from our designated hotel building no apology no explanation. The carpet was dirty the phone did not work. On arrival at breakfast we had to wonder around to find a table. Having to ask for more so called complimentary water was demeaning and the front desk attitude was lacking. Having been to China 6 times and dozens of cities my summary is a second rate hotel with poor service standards try the
Marriott in Shanghai to see what real service is.
- Official Description (provided by the hotel):
- The majestic Sofitel Xian On Renmin Square locates right in the heart of its walled city. It is in the hotel complex of beautifully landscaped gardens stand a series of historical buildings of Sino-Russian architecture echoing more than 50 years of history. The 414 spacious guestrooms equipped with ultra-modern conveniences - the exclusive Sofitel's MY BED, rainforest shower, complimentary wireless Internet access. For the busy executive traveller requiring extra efficiency, the Club Sofitel has 56 rooms and suites with upgraded facilities, services and exclusive benefits. Azur delights with fresh, savory Mediterranean dishes and European specialties. At the Casablanca, experience authentic Moroccan dishes. Koi, our Japanese Restaurant is the very best in Japanese cuisine with an elegant atmosphere. Le Chinois is the most prestigious Cantonese restaurant in the city. Bar Bambu is the lobby bar with romantic live music, and you can also enjoy the international music our Habana Club of finest wine and cigars. ... more less
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- Also Known As:
- Sofitel Xian On Renmin Square Hotel Xi`An
- Sofitel Xi An
- Accor Xi An
- Xi'an Sofitel
- Sofitel Xian On Renmin Square China/Shaanxi