Good points- set in lovely private gardens alongside another hotel, Touch Spa was gorgeous very relaxing, we were given an upgrade in arrival, lovely room, queen size bed good facilities. Staff were very helpful, good English. We booked the Terracotta Army half day tour- definately worth it!! We ate at Le Chinois Cantonese restaurant on site which was fantastic food, excellent service a real taste of traditional Chinese food.
Bad points: breakfast buffet was okay, not as good as other hotels we have stayed in china, staff sat other people at our breakfast table whilst we were up gettin our food.
All in all nice hotel, worth a visit if you are looking to stay in Xian, as despite being right in the busy centre because it is set back in the private gardens it's feels very relaxing and safe. More