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14 - 19 of 214 reviews
Reviewed September 15, 2012

The ONLY good thing about this hotel is its central location. The staff are unhelpful, the bedrooms well below average, and the bathrooms in dire need of an overhaul!! We stayed for 2 nights as part of a tour of China, and tried to spend as little as possible time in the hotel. Breakfast was unacceptable, nevermind inedible! My brother & his girlfriend had booked a cheaper hotel (backpackers!!) 10 minutes walk down the road, and it was far superior to the Melody. The bathroom was literally falling apart, and they had stuck some pieces of it back together with sticky tape! Plugs were hanging off the wall in the bedroom, with wires hanging out. Perhaps the Melody should be inspected again and be regraded - by NO stretch of the imagination does it qualify as a three star hotel.

Date of stay: August 2012
Trip type: Traveled with family
Thank hols_are_here
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed August 21, 2012

Do NOT stay at this hotel!! We were booked into this hotel by our tour organisers and, of all the hotels in which we stayed in China, this was by far the worst. If they had minus star ratings, this one would earn minus five!! The rooms were dirty, carpets threadbare, wallpaper peeling off the walls, electric wall plugs were falling out of the walls and constituted an extreme hazard, curtains were filthy. Furthermore, our buffet western breakfast consisted of coffee with evaporated milk, a slice of spam, a fried egg and two slices of dry bread with a scraping of peanut butter - so you had two choices, take it or leave it. Luckily there is a Starbucks quite close by!

Date of stay: August 2012
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Kayenne90
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed May 31, 2012

Rooms look dull and most furnishings are torn. Bath rooms sealants cracked with fungi growth. Windows dont open full and air becomes stuffy. Staff does not understand nor even tries to understand that you need airconditioning to be ON. Any form of service completely missing as soon as they hear English they and put you on hold forever. Thereafter you can hear giggling voices. Most pathetic breakfast which after eating on day one we had to stop.
Avoid this hotel even though location is good.

Room tip: Avoid this hotel as far as possible..
Date of stay: May 2012
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
Thank abbasbookwala
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed September 9, 2011

The best thing going for this hotel is its location. Buses coming from the airport stop right in front. So it's easy to go/come to the airport. Also, the hotel is right across the street from the Drum Tower(geat views from hotel window). Shopping areas are within easy walking distance. Lobbey was nice. Rooms were average. Yes, the rooms do need an upgrade. Wallpaper coming loose in several spots. Furniture could be updated. Overall room seemed clean and healthy safe. Hallways were kinda dark. No problems with elevators. Some reviews say its loud-hey,your in China--its always loud in Chinese cities. I enjoyed the restaurant. Thought it was clean and offered good food. The room served its purpose. it provided a decent place to sleep with a great location. I didn't go to Xi'an to spend all day in a hotel room-just sleep at night. It served its purpose at a decent price considering its great location to attractions.

Date of stay: November 2010
  • Trip type: Traveled with family
    • Value
    • Sleep Quality
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4  Thank jlantern3
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed August 9, 2011

First of all, I cannot believe the pictures representing this hotel online. They are completely unrealistic. The rooms are alright, with the usual dirty walls and dirty carpets that are customary in most Chinese hotels in big cities, and the bathroom ceilings were rusty. This was not so bad, I had already become accustomed to this after spending a month travelling across China. It was the staff and service that made it fun.

We arrived very late and very tired, and gave the girls at the front desk three different credit cards, including Union Pay and VISA, which they do accept at the desk but which they all rejected because they apparently didn't work. When we gave them written instructions on how to use the credit cards, in Chinese, they suddenly repented and asked for the VISA back, as if it now magically worked. Then it turned out, their machine didn't work. They wanted cash, a very large amount which we now lost because they said online that they accepted credit cards. The girls at the desk kept giggling and making fun of us (they thought we didn't understand any Chinese at all), but after spending 10 hours travelling in rundown buses and planes it wasn't so amusing for us. One woman was trying to "help" but she ignored and cut off everybody who spoke except the person whose card we were using. The next morning, the credit card machine miraculously healed itself.

The manager of the hotel didn't allow us to sit anywhere else in the lobby because all the chairs were taken (they have something like two small couches and an armchair in the lobby); unfortunately, the lobby is the only place with the internet. So if you need to use it and there are no seats, the manager personally tells you to get out. They blocked our room key three times, for some reason; fortunately the cleaning lady was there to help us open our room. They also blocked it twenty minutes before check-out, and when we were just finishing with our luggage, they kept knocking on the door or opening it and coming in, rushing us out of there, even though it wasn't check-out time yet. Another funny moment was when one of the girls at the desk looked at our computer and then said to the other girl in plain, audible Chinese: "That computer is so cheap!" Thank you, that was a nice complement.

But yes, the location is great. Right in the downtown. Awesome. Aside from that, it was ridiculously expensive for the quality of rooms and for the service. All in all, it was a sweet rip off with lots of inconveniences sprinkled all over it like chocolate chips. Yummy.

Room tip: If you must stay, get a room on a higher floor so that it's less noisy. Also, the extra bed makes the floor feel inviting.
Date of stay: July 2011
  • Trip type: Traveled with friends
    • Value
    • Sleep Quality
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2  Thank Deetroll
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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