Our family just spent two nights at the hotel as part of a tour package. The previous reviews made me look at the hotel pictures to be sure we were at the same hotel. The lobby looked nice as we entered, so we were hopeful this would be a good place to stay. The room size was adequate with comfortable beds and the bathrooms seemed clean. The carpet, however looked like it had been on the floor of a barn. It was almost black with stains. Our room smelled really smokey even though we requested a non-smoking room, and the floor had not been vacuumed (hair all over and even a toothpick under a chair) so we asked to change rooms. The front desk was very helpful in finding another room. The carpet was just as dirty in that room as in the first, as was the carpet in our friends' room.
After walking around the hotel, we wondered if it had just been recently reopened after several years of abandonment. We felt like we were walking around a ghost town. Other than the lobby and the restaurant in the atrium, the rest of the hotel seemed deserted. The pool was empty and appeared to need a lot of repair before it would be functional. The banquet room was now a storage room for stacks of broken chairs and tables. The paint was peeling from the walls and ceiling and the drapes were sun faded and damaged. We found the workout room but it looked like it was not open and the room marked "massage" appeared to be a janitor's closet now. Also, there was a sign above a door off the main lobby that said jazz bar, but we saw no indication that it was ever open. We walked around the grounds outside of the hotel, and like the inside, looked like at one time it had been nice, but now looked like it had gone a long while without maintenance.
Bottom line-rooms were fine except for the filthy carpet. No useable amenities. Location was about a mile from Great Goose Pagoda. Lots of new construction in the area so there may soon be restaurants and shops close by. Breakfast buffet was okay.
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- Also Known As:
- Paradise Hotel Xi An
- Paradise Resort China/Shaanxi