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“Average rooms and service.”
Review of Le Garden Hotel

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Le Garden Hotel
Ranked #188 of 2,653 Hotels in Xi'an
Reviewed April 13, 2010

Very low grade hotel catering to group tours and losing them as customers due to poor service. Check in staff slow and inefficeint. Porters are very good however. Food in Chines restaurant Ok but western one not recommended. there are much better hotesl in better location in Xi'an than this one. The brothel on the top floor (if its still there) cam also be a suprise to the unwary traveller in China.

  • Stayed: May 2008, traveled on business
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2  Thank tmbobSlough
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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35 - 41 of 159 reviews

An Agoda Traveler
Reviewed November 15, 2009

  • Stayed: November 2009, traveled solo
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1  Thank An Agoda Traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed September 8, 2009

The hotel is far from the Old Town, nothing to see around it. Breakfast is quite poor and service is non-existant. One evening we had a "western buffet" for 150RMB per person, a total waste of money, we ate almost nothing. Our room was the average 4 stars hotel in China: old and more or less OK.
Our friends stayed near the old town and loved it.

  • Stayed: August 2009, traveled as a couple
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3  Thank Kay-bologna-zurich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 17, 2009

This Hotel was Ok lucky we only stayed there for a few nights.
Rooms very dark no views to write home about
Meals in hotel Ok staff very slow could only serve one person at a time so some of us had nearly finished our dinner before the others got theres.
Area around the hotel a bit iffy and not a safe feeling walking around at night not that there was much to see and do for the english visitors.
My rooms toilet had a huge crack in it

2  Thank spikeyredhead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 19, 2009

Part of our arranged stays on a tour, two nights, October 2008.
Housekeeping mixed, there was a used slipper left by the bed on our arrival. Room was good. Very soft toilet paper, the softest we had throughout China! But no bathrobes and no bin liners in the bins, a personal dislike!
Very good breakfast, and the milk for the cereal was nice and cold! One morning some food and drink had run out though.
A board in reception for the weather forecast, handy. Not sure on the hotel’s location, went around by tour bus.

  • Stayed: October 2008
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1  Thank HolidayForUs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 13, 2008

I am speaking up because other reviews don't seem to match our experience at the Le Garden. In my rating of 'above average', I am using my average expectation for a 4 star hotel in China.
Xi'an was the third city on our itinerary arranged by a Chinese travel agent. Compared to the two previous hotels with the same star rating (4 star), this stood out to be cleaner and better-appointed. There was not anything fancy, but the two rooms we had were clean and comfortable in a country where not much attention seems to be paid to hygiene and cleanliness. The hotel has a gym, although tiny, is something that did not exist at the hotels that we stayed at other cities. However, the adjacent sauna was out of service. We do not know how much we paid for our stay (because it was a part of the package), but if your travel budget is at the 4 star range in China, this is a hotel that has a good value.

  • Stayed: June 2008, traveled with family
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2  Thank famtrip4fun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 11, 2008

We stopped here in May 2008 for 2 nights. On check in the large sparkling foyer gives the air of oppulence. However this is not the case in general.

The dining room had dirty surfaces, there was inadequate staff at breakfast and there was only 1 toaster of which half the elements did not work. Smoking is also allowed in the dining areas. Food was of average quality.

Our twin bedded room had adequate space for a couple of nights stay but the shower curtain needed a good wash. It ponged some what. The rooms are in need of an early refurbishment. Beds and towels were clean and tidy.

Outside the large fountain was not working and looked filthy and very rusty. This did not add to the hotels over all appearance.

Our tour group voted this hotel the worst in our 19 day tour.

  • Stayed: May 2008
    • Check in / front desk
3  Thank Brian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Le Garden Hotel

Address: No.8 Laodong South Road, Lianhu District, Xi'an 710068, China
Location: China > Shaanxi > Xi'an
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Style:
#67 Luxury Hotel in Xi'an
#104 Best Value Hotel in Xi'an
Price Range: $38 - $58 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Le Garden Hotel 4*
Number of rooms: 276
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Also Known As:
Le Garden Xi An
Hotel Le Garden
Le Garden Hotel China/Shaanxi

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