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“A new hotel not up to expectations”
2 of 5 bubbles Review of ZTE Hotel Xi'an

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ZTE Hotel Xi'an
Ranked #308 of 2,550 Hotels in Xi'an
Certificate of Excellence
Shanghai, China
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“A new hotel not up to expectations”
Reviewed April 2, 2014

The hotel is well appointed however fails miserably with cleanliness and service. The dining room place mats are the rubberised type with tiny holes. All place mats on all tables in the main dining room are filthy and stained They are simply wiped with a dry cloth and reused after each sitting. Side plates are also reused after being wiped clean with a dry cloth. This was pointed out to floor managers and they responded by stating it was standard practise. The Room toilet smells strongly of urine. The room itself is adequate and very comfortable. For a new hotel this is definately not 4 or 5 stars as advertised.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
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Thank WayneT253
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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33 reviews from our community

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    4
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
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Additional Information about ZTE Hotel Xi'an

Property: ZTE Hotel Xi'an
Address: No.10 Tangyan South Road, High-tech Zone, Xi'an 710065, China
Location: China > Shaanxi > Xi'an
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites
Hotel Style:
#32 Spa Hotel in Xi'an
#81 Luxury Hotel in Xi'an
#173 Best Value Hotel in Xi'an
Price Range (Based on Average Rates): $
Hotel Class:4 star — ZTE Hotel Xi'an 4*
Number of rooms: 333
Official Description (provided by the hotel):
ZTE Hotel Xi'an, located in the heart of Xi'an High-tech Zone, is the first five-star high-end business conference hotel managed by ZTE Hotels group. The hotel has 333 elegant rooms, 15 conference rooms, seating more than 1,000, and with 23 exquisite lunch rooms, restaurants, executive lounge, lobby bar, business center, gym, KTV, beauty salons. The international hotel contains meeting, reception, restaurant, business, leisure and entertainment. There comprehensive coverage free WIFI, offers 600 free parking spaces, elegant furnishings, quiet and comfortable atmosphere, friendly attentive service, will bring you the most exclusive and comfortable stay. ... more   less 
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Also Known As:
ZTE Hotel Xi'An China/Shaanxi

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