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“Best restaurant service, ever!!”

Haidilao Hot Pot Cheng (Jiefang Road)
Ranked #3 of 1,694 Restaurants in Xi'an
Certificate of Excellence
Dining options: Reservations
Restaurant details
Dining options: Reservations
Reviewed February 14, 2014 via mobile

By far the best service we've experienced in any restaurant, in any country. The staff are super-friendly, and will always go out of their way to be really helpful.

Tasty food, good quality ingredients, easy to order, fun and trendy place. Traditional food with a modern twist.

Try the kungfu noodles, the preparation is as much fun to watch as eating them.

6  Thank Andrew_Alin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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87 - 91 of 163 reviews

Reviewed December 19, 2013

Very crowded place. also popular with the locals. expect to wait in line for at least an hour unless, yo visit during the off meals hours.
The services is legendery. They provide entertainment and small bites while you wait. Manicure services, wifi, devices charging etc etc

1  Thank JOSEPHCHAI28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 2, 2013 via mobile

During our trip to China we had wanted to try hotpot and had not yet on our 11th day. Our tour guide took us here for lunch as it was her favorite place. Most the staff was not English speaking but ordering using an iPad made it easy for an English speaker (with the help of our tour guide!) The atmosphere is fun, service is great and the meal is wonderful. We tried beef, lamb, shrimp and a variety of vegetables. You can see why this chain has fine so well. It is a fun experience! For any American in China I recommend trying hotpot. It is different but great!

3  Thank MNTravelsTH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 2, 2013

eating out in China is tough as English is not widely spoken. We had a great and cheap hot pot meal at this restaurant an would definitely reco it.

Server was named Li Wan Cun and she was in a green shirt (unlike most others there). Not sure if she was a manager, but she made the experience easy, cooked food for us and was very attentive.

Late night place, relatively,young, and some raucous, fun

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Thank bordeauxbound
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 11, 2013

I have been living in Xian for nearly 8 years and Hi Di Lao, is still one of my favorite restaurants to go to. The staff is friendly and very hard working. I try to come here twice a month, if I can. You will love their service and Can Do attitude. Enjoy, David

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3  Thank YankeeDoodleDandy87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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