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Grand Metropark Hotel Xi'an
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Reviews (630)
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Reviewed June 13, 2013

This was a very comfortable stay for a few nights. Very clean and the traffic noise outside was hardly heard. it is located very nicely to shopping centres and malls, but they can be a little pricey. Keep your wits about you crossing roads as lights and pedestrian crossings are generally ignored - beware the electric (silent) bikes they will run you down in a moment. Advice is, corss road with locals.

Room Tip: Ask for a room that faces mostly to the main street
  • Stayed: June 2013, traveled with family
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Thank Arthur12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 12, 2013

I consider several factors in choosing a hotel, then rating it afterwards. I also try and get hotels that have character or a feel for where we are, or the type of trip I am on. In other words, when in Prague, I don't want the Hilton. 

Reviews by others are very important, and we do our homework. Also considered are location, price, breakfast, communication.

Comfort, lighting, bathroom space, water pressure...all things that make a stay or can ruin it.

That said, we were on our first ever tour and our first time in China. We stayed where the group stayed and I didn't do the usual research, although I DId read the reviews.

We loved the location. That was really key for this trip. it was so nice to be able to get out and walk around the city and explore. I recommend going outside the wall and walking around. It was a nice cultural experience. We did not go on top.

The bathroom had a small counter but we managed. Lighting and water pressure were good. the bed was harder than we are used to but we managed just fine. Love the silk comforters we got in the hotels, so even bought one for home. I liked the window treatments. Very different, but worked great for us. Older tv with limited chanels, but adequate when we were there to explore not the tv. The tiny pool was not heated, jacuzzi not full. My brother in law went to use it and the really nice staff tried filling it with a hose for him. Kind of funny, but he appreciated their efforts.
We enjoyed the breakfasts served in each hotel. I stuck mainly with the local fare and it was all good, but after 2.5 weeks I can't recall one from the other.

We had ipad wifi trouble everywhere we went in China, including airports, so by now we had adapted.

Take the time to explore.

  • Stayed: April 2013, traveled as a couple
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Thank bjsr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 11, 2013

This hotel was clean and in a good location. The hotel was also very quiet which was nice.
We booked through an agent and got it at a cheaper price than is advertised. They also put a router in our room for wifi at our request which was great. They also have wifi in common areas.
The hotel is only 2 blocks from the centre bell tower and it was easy to jump on a bus outside for 1 or 2rmb each and get off two stops later.
No real complaints. It has a bar fridge to keep water cool and a safe as well which helpful. It also had 6 or so english channels on the TV.

Room Tip: Book before you go and request wifi in the room. The walk in price is a lot more expensive!
  • Stayed: May 2013, traveled as a couple
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Thank andypotter90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 29, 2013

We stayed at this former Hyatt Hotel May 21/22 2013, and while I have no complaints I do have a couple of observations.

The stay was part of a package tour (China Best Tours, out of Sydney), and it was listed as 4.5 stars. I'd only go 3.5 to 4, because of a couple of minor problems.

Free wifi was supposed be available in the lobby - and it was, sort of.

In the piano bar, the wifi was quite good - but in the lobby area itself, and in the second guest seating area it was inadequate or non-existent.

That meant we had to sit in the piano bar, near the wifi router - and gently shoo away the staff who assumed we wanted to buy drinks or coffee.

That brings me to a second quibble ... A group of about six of us DID buy some coffees and cocktails and beers while sitting there. The coffees were apparently undrinkable (not unusual for China), the Margaritas were acceptable, and the beers were Tsingtao, so how could that go wrong? :-)

But the complete lack of English meant that three of the six orders were either mixed up, or had to be changed because "no more".

And finally, while discussing the lobby, the toilets next to the piano bar had no paper (not unusual for a Chinese toilet) .. but they also needed cleaning, and two of the stalls in the mens room had broken locks.

On the other hand, the location was excellent, the rooms spacious enough (and with a cute 'rice-paper' screen to diffuse the lights from outside) and the breakfast was perfectly acceptable (if not exceptional).

I note that others has commented on the very hard beds .. again, this is not unusual in Asia, so we just accepted that.

So - overall - the Grand Metropark is a perfectly adequate hotel, but really only 3.5 to 4 stars, not five.

Having said that, we were on a package tour which had kept us on the go non-stop for days, so all we really needed was a bed and a shower - and it had both of them :-)

  • Stayed: May 2013, traveled with family
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2  Thank Graham_In_Brisvegas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 28, 2013 via mobile

Nice modern hotel with clean comfortable rooms and a great staff. No free wifi and rooms could use a little updating but an over all a good hotel with a decent location. The exterior and lobby are nice and the food was great! The continental breakfast was top notch no need to eat anywhere else for breakfast they have both chinese and western food and amenities. Overall a great experience comparible to a hampton inn in the states but with better food and lobby.

  • Stayed: May 2013
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Thank Spearwarrior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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