This hotel was a bit out of the way. You definitely needed transport to get to the centre of the city and to major attractions. There was construction on site and many of the advertised facilities such as the Salon/Hairdresser and the Gym were either unavailable or working very odd hours to accommodate guests at the hotel. Breakfast was such a crowded and frustrating excercise with seemingly endless queues of people for every table and extremely noisy. However, the food choices were more than adequate once you managed to get to them. This was not much help when you had a tour bus to catch at a given time. The hotel was obviously working to capacity and the staff appeared stressed and anxious. I must admit that I expected better from the "brand" Shangri-la Hotel. Overall, this was definitely not one of my enjoyable hotel experiences.
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- Also Known As:
- Shangri La Golden Flower Hotel
- Golden Flower Hotel, Xi'An China/Shaanxi