Stayed for 5 nights there in a business trip, the hotel is well located but there are several constructions going on around it, the receptionists were quite well trained and have relatively good commands of English, the room was good and "roomy" and clean, but not spotless, actually it was the case in many areas of the hotel as it was looking a bit aged! I used the restaurant for dinner and breakfast and was quite satisfied.
I used the laundry services too and it was on-time and well done...
A word of advise: if you are sensitive to noise especially traffic noise and horns, don't stay in the rooms facing the street, the insulation is not enough at all!!!
Other thing: the hotel looks "penny smart!!!" i broke a glass of water in the bathroom due to their bad arrangement of the bowl, but I was surprised since they charged me 10 Y (less than $1.50) for a bill of more than 3800 Y!!!! I would have given them a 5 on services if they simply ignored that, I have never seen such a thing before!!!
One other "room for improvement " is the internet, it is very slow!