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“Best breakfast buffet ever”

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Sheraton Xi'an Hotel
Ranked #19 of 2,616 Hotels in Xi'an
Certificate of Excellence
Reviewed May 30, 2013

Not only does this hotel have all the amenities, is beautiful, and has a wonderful staff - it has the best breakfast buffet I've ever seen. We're talking everything from omelets made to order, croissants with chocolate in them as well as tons of other danishes, meats, fish, breads, 5 different kinds of honey, flavors from around the world! I have to give a hi out to Bas (Sebastian) he must have a twin or two that works there as he was everywhere and could always answer any question we had. We were is so many hotels in China where we were hard pressed to find someone who spoke English having Bas there was a real treat. Thanks again.

Room Tip: Didn't make any special request, but had a great room!
  • Stayed: May 2013, traveled with family
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Thank J N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonXian, Hotel Management Team at Sheraton Xi'an Hotel, responded to this reviewResponded June 5, 2013

Greetings J N:

Thank you for choosing Sheraton Xian Hotel to be your staying place when you visiting the city. We are so glad to hear that you had a pleasant stay with us and thank you for taking time to share your experience. We will keep working on improving our hotel facilities and providing more professional and personalized service for you, And hope we can see you again in Sheraton Xian Hotel!

Life is Better When Shared.

Hotel Management Team

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128 - 134 of 808 reviews

Reviewed May 28, 2013

Was there on business and had a nice stay. Service was friendly and made good use of the business lounge on 3rd floor for interviews. Breakfast buffet could have been better - missed some better bread and salmon.

  • Stayed: May 2013
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Thank ReneT37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonXian, Hotel Management Team at Sheraton Xi'an Hotel, responded to this reviewResponded June 5, 2013

Greetings ReneT37:

Thank you for choosing Sheraton Xian Hotel to be your staying place when you visiting the city. We are so glad to hear that you had a pleasant stay with us and thank you for taking time to share your experience.

Our newly renovated Club Lounge offers you the chance to upgrade to a higher level of comfort and convenience. When you step up to the Lounge, you can discover your own place to be more productive, catch up with friends, enjoy complimentary breakfast or help yourself to a snack throughout the day.

We will keep working on improving our hotel facilities and providing more professional and personalized service for you, And hope we can see you again in Sheraton Xian Hotel!

Life is Better When Shared.

Hotel Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 26, 2013

We were flying from Xian to Zhangjiajie for a couple of days and on our return wanted a hotel that wasn't in the middle of town as the fight arrived in the early morning. ( plane from Zjj lands around 1.30am in the morning). So we checked out The Sheraton Xian before we left.

The Sheraton Xian is mainly a business hotel but they know how to treat travelers. We asked and got 3 single beds to the room and a really decent rate. Plus as we arrived on a Sunday (mother's day) they suggested we have brunch instead of breakfast( a good call as we straggled in at around 2.30 in the morning after our flight) and the brunch was international and well worth it -Chinese champagne was a nice touch! A real treat after a few days roughing it in Xian and Zjj.
Service from staff all round - excellent.

Room Tip: Few 5 star hotels in china give 3 single beds to the room. This hotel did and the beds even the fold...
  • Stayed: May 2013, traveled with friends
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Thank SL K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonXian, Hotel Management Team at Sheraton Xi'an Hotel, responded to this reviewResponded May 27, 2013

Greetings SL K:

Thank you for choosing Sheraton Xian Hotel to be your staying place when you visiting the city. We are so glad to hear that you had a pleasant stay with us and thank you for taking time to share your experience.

Sunday Brunch is a new launched program in our hotel, we really happy to know that you and your family loved that!

We will keep working on improving our hotel facilities and providing more professional and personalized service for you, And hope we can see you again in Sheraton Xian Hotel!

Life is Better When Shared.

Hotel Management Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 10, 2013

Arrived with a tourgroup early in the morning and we went for breakfast. We were very surprised what this hotel offered for breakfast. Everything from Continental, European, Chinese, Japanese etc etc. Staff was friendly and fast. Thank you !

Room Tip: rooms have carpets. Usally, I dont like carpets in hotelrooms but it was very clean and not smelly.
  • Stayed: May 2013, traveled with friends
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Thank sarnentraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonXian, Hotel Management Team at Sheraton Xi'an Hotel, responded to this reviewResponded May 13, 2013

Greetings sarnentraveler,

Thanks you for choosing to staying in Sheraton Xian Hotel and taking time to share your experience with us. We are so happy to hear that you had a pleasent stay with us and look forward to see you in future.

Our breakfast buffet has always been highly recommended by our guests with a wide range of selection and fresh & tasty food presents.

Hope you can come back again and experience the consistent high quality of service of Sheraton Xian Hotel!

Life is better when shared!

Hotel Management Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 6, 2013

Extremely attentive and polite personnel. Old property but well maintained with rooms that are up-to-date. Slightly old showers. One of the most varied breakfasts I have had with a good choice of western, Japanese, Chinese and Korean cuisine.

  • Stayed: May 2013, traveled with family
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Thank MattB6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonXian, Hotel Management Team at Sheraton Xi'an Hotel, responded to this reviewResponded May 13, 2013

Greetings MattB6,

Thanks you for choosing to staying in Sheraton Xian Hotel and taking time to share your experience with us. We are so happy to hear that you had a pleasent stay with us and look forward to see you in future.

Our breakfast buffet has always been highly recommended by our guests with a wide range of selection and fresh & tasty food presents.

Hope you can come back again and experience the consistent high quality of service of Sheraton Xian Hotel!

Life is better when shared!

Hotel Management Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 30, 2013 via mobile

Stayed in this hotel on the second leg of our China tour from Beijing via bullet train from April 29 to May 1, 2013. The staff are very nice and speaks better english than hotek staff from Beijing. Special credit goes to the lady at the front office staff who helped us fix our room safe she was very attentive and pleasant. We arrived at the hotel around 10:0 pm but was surprised at the well appointed and cozy rooms that we got (624 and 626). Would definitely considering staying in this hotel again.

  • Stayed: April 2013
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Thank Amboy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonXian, Hotel Management Team at Sheraton Xi'an Hotel, responded to this reviewResponded May 1, 2013

Greetings amboy_g:

Thank you for choosing Sheraton Xian Hotel and taking time to share your experience with us!

We are so happy to hear that you had a pleasant stay here and felt comfortable in our hotel. We will keep working on improving our hotel facilities and providing more professional and personalized service for you!

We hope to welcome you again during your next stay in Xi'an, China.

Life is Better When Shared.

Hotel Management Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 29, 2013

Modern, with good service and a really good asian and western breakfast. we arrived by coach to the back of the hotel, late at night and they had to find 24 rooms in a hurry after another hotel didnt work out
The rooms are lovely, every bit 5 star and the hotel was keen to please, we enjoyed it

  • Stayed: April 2013, traveled with friends
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Thank BarryJ_100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonXian, Hotel Management Team at Sheraton Xi'an Hotel, responded to this reviewResponded May 1, 2013

Greetings BarryJ_100:

Thanks you for choosing to staying in Sheraton Xian Hotel and taking time to share your experience with us. We are so happy to hear that you had a pleasent stay with us and look forward to see you in future.

Our breakfast buffet has always been highly recommended by our guests with a wide range of selection and fresh & tasty food presents.

Hope you can come back again and experience the consistent high quality of service of Sheraton Xian Hotel!

Life is better when shared!

Hotel Management Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Xi'an Hotel

Address: No.262 Fenghao East Road, Lianhu District, Xi'an 710077, China
Phone Number:
Location: China > Shaanxi > Xi'an
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in Xi'an
#13 Spa Hotel in Xi'an
#18 Luxury Hotel in Xi'an
#37 Best Value Hotel in Xi'an
Price Range: $88 - $137 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Xi'an Hotel 4*
Number of rooms: 365
Reservation Options:
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Also Known As:
Sheraton Xi'An Hotel China/Shaanxi
Xi An Sheraton

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