we stayed in is hotel for 1 night! The hotel has a nice design and the staff are quite friendly. The pool in the basement has a nice style and the gym looked quite nice as well! The club lounge on the 5th floor has a nice selection of drinks and food from 6to 8 pm.
The things we did not like so much are:
we received different informations about sights from the concierge and the club lounge.... who is right?
The lobby and the hallways smell a bit like "smelly feet"
The restaurant in the basement can be a bit nicer
in our suite bathroom there was a wooden bench - that one it too long, so you can not fully stand in the middle of the shower
We had another small thing that shows for me the staff is not that well trained yet! As there are no bathrobes for kids in the hotel I had to take towel from the pool after having a swim with my boy (do not want him to catch a cold). Afterwards they called my room 3 times (almost waking up my son) and afterward came also at the door (not respecting the do not disturb sign) to collect the towel back. Dear staff at the Westin Xian - no other spg hotel has went the same length to get back a towel that I anyway do not want to take home! Really,..... It would have waited for you in the morning and there was no need to disturb us or my sons sleep!
The location of the hotel is nice.
- Official Description (provided by the hotel):
- Stay in an exciting historic location, just steps from the Big Wild Goose Pagoda and Xian’s many cultural gems, as well as restaurants and an upscale shopping area. Guests also enjoy easy access to an array of multi-national companies. ... more less
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- Also Known As:
- The Westin Xian China/Shaanxi