We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Awesome place to stay!”
Review of Crowne Plaza Xi'an

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Crowne Plaza Xi'an
Ranked #10 of 2,688 Hotels in Xi'an
Certificate of Excellence
Reviewed April 8, 2013

As soon as you enter the hotel, you will smell a special rose scent! The staff were more than wonderful.... fantabulous people!! The food is great! Sea food buffet was great and the staff will give you what you asked for!! They are just amazing people over there!

  • Stayed: April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank kafegal_38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CP-XIAN, Manager at Crowne Plaza Xi'an, responded to this reviewResponded May 7, 2013

Greetings from Crowne Plaza Xi'an and the ancient city!
Thank you for taking the time to share with us about your staying experience with us. We always appreciate any feedback whether positive or highlighting service or product issues. Once again, thank you for your continuous support to our hotel and we hope to have the opportunity to welcome you back again in Crowne Plaza Xi'an.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (354)
Traveler rating
Traveler type
Time of year
Language
  • More languages

238 - 244 of 354 reviews

Reviewed April 8, 2013

The hotel is very nice ....rooms super luxurious...good breakfast....plus if you are not a local there are a lot if food options opened up because of a new mall just around the corner called kaide mall.
Will recommended it to all....

Room Tip: Deluxe room...a good choice
See more room tips
  • Stayed: April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank CyberdaywalkerW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CP-XIAN, Manager at Crowne Plaza Xi'an, responded to this reviewResponded May 7, 2013

Greetings from Crowne Plaza Xian!
We will like to stress our appreciate to you for selecting Crowne Plaza Xi'an and thank you for your comments.
Wish you have a pleasant trip.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 4, 2013

I made my first trip to China in December 2012. I went to Hong Kong, Beijing and then to Xi'an. Now I went to see the Terra Cotta warriors in Xi'an and what first came over me was the city.The pollution is so bad there you can't even see the sky. But what made my trip so great was staying at the Crowne Plaza Hotel. WOW what a staff. OK so I don't speak Chinese but Jermeny at the front desk was so nice and speaks very good English. But the main person who will take great care of you is the Chief concierge Miles.He knows everything that is happening in the city and speaks great English. Miles is the one to see if you need anything there. Now in the cafe there Anderson, Jack, Amber, & CoCo will take great care of you. The food and service are top of the line there. Now I recommend that you only stay 3 days in Xi'an because that pollution is really bad. And the only thing worth seeing is the Terra Cotta Warriors. But you have to stay at the Crowns Plaza the staff is worth the trip there and they will take great care of you.

  • Stayed: December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank whorne6643
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CP-XIAN, Manager at Crowne Plaza Xi'an, responded to this reviewResponded May 7, 2013

Dear guest, thank you very much for staying with us and sharing your valuable comments about your experience.
We were very happy to learn that you enjoyed your stay at Crowne Plaza Xi’an. Feedback such as yours is very important for the hotel and goes a long way in encouraging the team to do better.
We are looking forward to serve you again in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 17, 2013

The Crowne Plaza Xi’an was one of the better hotels I stay at during my time in China. The staff was very helpful, attentive and friendly. They helped us figure out our route through different parts of the city and always asked how our day was when we returned. Crowne Plaza is about a 10-minute walk from the subway line and three stops away from the Bell Tower in the city centre.

The rooms were clean and comfortable. My only critique would be that the breakfast had too few options. The décor was beautiful throughout the hotel and the rooms were clean and comfortable.

  • Stayed: March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank siren_isis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CP-XIAN, Manager at Crowne Plaza Xi'an, responded to this reviewResponded May 7, 2013

Dear guest, thank you very much for staying with us and sharing your valuable comments about your experience.
We were very happy to learn that you enjoyed your stay at Crowne Plaza Xi’an. Feedback such as yours is very important for the hotel and goes a long way in encouraging the team to do better.
We are looking forward to serve you again in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 7, 2013

luxurious hotel located on the south of the city
everything is nice about it, room is clean and comfortable, pillows and towels are from high quality - they even turn the shower head to the side so that you won't open the water on yourself when entering the shower
only small problem about the room was the small windows facing the view but with the cloudy fog in this town - not so much view anyway
location - it is hard to get to city walls by walking - must take taxi
pay attention that in rush hours its hard to get a taxi from anywhere in town
south part is closer to industrial park for those how need but still pretty far from it (around 40 minutes by taxi)

  • Stayed: January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Shmulik C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CP-XIAN, Manager at Crowne Plaza Xi'an, responded to this reviewResponded March 17, 2013

Dear guest, thank you very much for staying with us and sharing your valuable comments about your experience.
We were very happy to learn that you enjoyed your stay at Crowne Plaza Xi’an. Feedback such as yours is very important for the hotel and goes a long way in encouraging the team to do better.
We are looking forward to serve you again in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 28, 2013

Enjoyed this hotel. It was nice, clean, friendly and convenient to many things.

My wife and I stayed here while visiting the main tourist sights. It was convient.

We were able to walk to the subway station and go north to the Bell Tower and the city wall area.

Dinner in the hotel restaurant was nice but pretty pricey.

  • Stayed: January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Tim R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CP-XIAN, Manager at Crowne Plaza Xi'an, responded to this reviewResponded March 17, 2013

Dear guest, thank you very much for staying with us and sharing your valuable comments about your experience.
We were very happy to learn that you enjoyed your stay at Crowne Plaza Xi’an. Feedback such as yours is very important for the hotel and goes a long way in encouraging the team to do better.
We are looking forward to serve you again in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 23, 2013

The room was very nice, we went in december with the family. breakfast was very good and the staff were amazing. The only issue i would have is that they need to follow the no smoking policy, you saw lots of guest smoking in the lobby near the elevators and the staff would walk right by them and say nothing. They need to put up signs like in hong kong, you will fined if you smoke.

  • Stayed: December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank universeenergy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CP-XIAN, Manager at Crowne Plaza Xi'an, responded to this reviewResponded March 17, 2013

Dear guest, thank you very much for staying with us and sharing your valuable comments about your experience.
We were very happy to learn that you enjoyed your stay at Crowne Plaza Xi’an. Feedback such as yours is very important for the hotel and goes a long way in encouraging the team to do better.
We are looking forward to serve you again in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Xi'an hotels
2.8 mi away
Hilton Xi'an
Hilton Xi'an
#4 of 2,688 in Xi'an
1,266 reviews
2.3 mi away
Wyndham Grand Xian South
Wyndham Grand Xian South
#1 of 2,688 in Xi'an
779 reviews
1.7 mi away
The Westin Xian
The Westin Xian
#5 of 2,688 in Xi'an
757 reviews
Show Prices
Show Prices
Show Prices
2.6 mi away
Sofitel Xian on Renmin Square
2.7 mi away
Gran Melia Xi'an
Gran Melia Xi'an
#2 of 2,688 in Xi'an
525 reviews
2.4 mi away
Shangri-La Hotel,Xian
Shangri-La Hotel,Xian
#6 of 2,688 in Xi'an
1,556 reviews
Show Prices
Show Prices
Show Prices

Been to Crowne Plaza Xi'an? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Xi'an

Address: No.1 Middle Section, Zhuque Road, Xi'an 710061, China
Phone Number:
Location: China > Shaanxi > Xi'an
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#5 Business Hotel in Xi'an
#6 Romantic Hotel in Xi'an
#6 Family Hotel in Xi'an
#9 Spa Hotel in Xi'an
#10 Luxury Hotel in Xi'an
#42 Best Value Hotel in Xi'an
Price Range: $99 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Xi'an 4.5*
Number of rooms: 315
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Ctrip TA, Expedia, Agoda, Hotels.com, Travelocity, Cancelon, getaroom.com and TripOnline SA so you can book your Crowne Plaza Xi'an reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Xi'An China/Shaanxi

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing