New, well appointed hotel that continues to require assistance. Once you figure out how to get into your room with the key card you find it large & nicely decorated. However, it takes an "Act of Congress" to coordinate the light switches, especially if you have a suite. After taking a shower the bathroom floor was flooded along with the adjoining separate toilet area where the water came through at the bottom of the wall.
Also--after ordering & paying for a drink in the lounge we were told we could not take the glasses back to our room to finish. Getting a paper cup was not easy.
With a little help this could one day be a great hotel.
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- Also Known As:
- Crowne Plaza Xi'An China/Shaanxi