I stayed at this hotel for 11 days on a business trip. Everything was fine and the gym and sauna area is great. I experienced 2 problems.
1-The problem I had is that I requested airport pickup and they quoted me RMB550 and Charged me RMB900. Been working with the Sales manager for 30+ days now to get a refund for the over charge and all i get is excuses. Very frustating. Im a loyal Hilton guest but wont be staying here anymore.
2- The rooms are extremely hot even though it was November. The hotel offered me a noisy portable AC unit. The window remained open the entire stay.
- Official Description (provided by the hotel):
- Located in central Xi'an and surrounded by some of the city's most popular shopping areas, Hilton Xi'an is one of the quintessential hotels in Xi'an that is ideal for both business and leisure travellers. ... more less
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- Also Known As:
- Hilton Xi`An Hotel Xi`An
- Hilton Xi'An China/Shaanxi