We were extremely disappointed with the Hilton & would not recommend the same. Upon arriving late due to delays at the airport, we placed our luggage in their pull trolley ourselves & proceeded to push the same right up to the front desk while two members of staff watched us as if we had walked into the wrong hotel! Once checked into the room allocated had a view of another building. Only impressive feature was a glass wall between bathroom & bedroom to allow you to sit in the bath while watching television. Small bath so only one person at a time! Lol. Buffett breakfast was cold & their dining service was closed for dinner as they were catering for a conference! It was then promptly recommended that we walk to the Sofitel Hotel to have dinner at their restaurant! After checking out & requesting a taxi be booked for later in the evening, they booked the same for the following day! Conceirge had to go to the roadside & flag down a cab. PS ... Xian has a spectacular fountain show every evening at the base of the big wild goose pagoda. It was not mentioned by the staff or in the hotel literature, we found out about it accidentally from our tour guide. Hilton appears to concentrate on it's business guests, it was not an enjoyable experience.
Genuine Hotels.com guest review
- Official Description (provided by the hotel):
- Located in central Xi'an and surrounded by some of the city's most popular shopping areas, Hilton Xi'an is one of the quintessential hotels in Xi'an that is ideal for both business and leisure travellers. ... more less
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- Also Known As:
- Hilton Xi`An Hotel Xi`An
- Hilton Xi'An China/Shaanxi