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“Very good value for money”

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Sheraton Xi'an North City Hotel
Ranked #8 of 2,688 Hotels in Xi'an
Certificate of Excellence
Reviewed August 7, 2013

We stayed there on our 3 day trip to Xian and can highly recommend it. We had a suit, which was great (very spacious) and the lounge was also good. The staff is very friendly and tries their best. The hotel is very well located with a subway just around the corner and some great outdoor street places for food.Only minor point - the hotel features a great roof top terrace on their homepage (one reason why we chose the place). Yet, it is only open on Friday for a few hours for an official BBQ. That was a bit dissapoiting has we would have loved to sit outside and enjoy the sunset over the the city. But for a trip to Xian definitely a recommendation.

  • Stayed: August 2013, traveled as a couple
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1  Thank yvonnes123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jessica w, Public Relations Manager at Sheraton Xi'an North City Hotel, responded to this reviewResponded August 11, 2013

Dear Yvonnes,

Greetings from Sheraton Xian North City Hotel. Thank you very much indeed for taking time to provide us your comments following your recent stay with us. I was very pleasant to hear that you enjoyed your stay. Meanwhile, you have indicated that you were less satisfied with the opening time of hotel roof garden. I am truly sorry that this was a disappointment. I have shared with your comment with hotel management, they are trying to solve this problem.

Thank you again for your valuable feedback and hope to see you soon

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249 - 255 of 465 reviews

Reviewed July 31, 2013

Great hotel , no real complaints , food was great , clean , pleasant people , only complaint the room was old and not really up to what we expected, ok but not as big and flash as we would have liked . I talked to An English speeding doorman and he said the hotel was under renovation and we were in the old rooms .
Also there was a rule made by the council in that area that every one had to where a swimming hat in the pool . For hygiene reasons !!!! . We refused and swam any way ( not knowing it was a council rule ) . I did suggest to the hotel they put a sign up explaining ,as the staff had no idea what to do once we ignored them . Having said that the Chinese men swimming would swim a length and spit into the grill at the end of the pool , which was revolting .
But all in all hotel was clean and good location .

  • Stayed: July 2013, traveled with family
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1  Thank rosie e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jessica w, Guest Relations Manager at Sheraton Xi'an North City Hotel, responded to this reviewResponded August 5, 2013

Dear Hamilton,

Greetings from Sheraton Xian North City Hotel.Thank you for sharing your review on tripadvisor. There are two Sheraton Hotels in Xian. One is Sheraton Xian Hotel and the other is Sheraton Xian North City Hotel. Sheraton Xi'an Hotel is one of the most historical 5 star hotel in Xian with more than 20 years old history.Sheraton Xian North City was grand open on Mar.8, 2012 . With a convenient location, close to Metro Line II, government office and local tourist attractions. I will send your comments to guest service center of Sheraton Xian Hotel and hope to welcome you in Sheraton Xian North City whenever any trip plan brings you back to Xian. Should you have any question, please do not hesitate to contact with me at jessica.wanghx@sheraton.com.

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Reviewed June 29, 2013

On our tour of China, this was my second favorite hotel. The hotel room is larger than our 650 square feet one bedroom in Manhattan. Spacious, comfortable beds, great lay-out, separate huge shower stall, separate from toilet, separate from double sink area with large mirror and lighting, and bath... Ready to move in!
Sumptuous breakfast, all nationalities (apparently in five star hotels, guests need to have their own national breakfast - American, Chinese, French, German, Japanese, English, you name it...
Staff professional, efficient and pleasant.
Yes, free Wi-Fi only in lobby area, which makes for interesting interactions and observations...

  • Stayed: April 2013, traveled with friends
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2  Thank PaulyJ201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jessica w, Public Relations Manager at Sheraton Xi'an North City Hotel, responded to this reviewResponded July 1, 2013

Dear Pauly,

Thank you for sharing your review on trip advisor following your last stay in our hotel. We are pleased to know you enjoyed your stay with us. You comments are very rewarding and all of our staff will proud to learn about it. Thank you again for your confidence in our hotel and we sincerely look forward to your next visit.

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Reviewed June 24, 2013

In all of my travels, this is the newest hotel that I have stayed in. I was told it was 1.5-2 years old. Not only was it a new room that I stayed in, it was definitely a 5 star room. It was a shame that I was with a tour, and only stayed here for 3 nights. The only food I ate here was the breakfast buffets. Other than the cold waffles, it was pretty good.

  • Stayed: May 2013, traveled solo
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Thank Jack H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jessica w, Public Relations Manager at Sheraton Xi'an North City Hotel, responded to this reviewResponded June 26, 2013

Dear Jack,

Thank you for your recent stay at Sheraton Xi'an North City Hotel. We appreciate your high esteem of hotel facility and breakfast. We hope to see you again soon on your next trip to Xi'an

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Reviewed May 28, 2013

Had stayed at this hotel for 4 nights , room is clean and well designed, subway and a nightmarket are within mins walk. Helpful staff, I moved to another room without any question while the room I stayed had a little problem. But free wi-fi only in public area. Buffet is oaky.

  • Stayed: January 2013, traveled on business
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Thank Michelle C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jessica w, Public Relations Manager at Sheraton Xi'an North City Hotel, responded to this reviewResponded May 31, 2013

Dear Guest,

Greetings from Sheraton Xian North City Hotel. We appreciate you staying with us and hope to see you again soon.

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Reviewed May 27, 2013

This China Tour Company stopover for visiting the terra cotta sculptures offered 5 Star accomodations including a great buffet breakfast with both chinese and ameican dishes. The staff were both friendly and helpfull. Late night food and snacks always available as is 24hour room service.

  • Stayed: May 2013, traveled as a couple
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Thank anglerted
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jessica w, Public Relations Manager at Sheraton Xi'an North City Hotel, responded to this reviewResponded May 31, 2013

Dear Guest,

Thank you for your recently stay at Sheraton Xian North City Hotel. We appreciate your high esteem of hotel food and service. We are glad to hear that you had a good experience when you shared with us. We look forward to seeing you again on your next trip to Xi'an.

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Reviewed May 17, 2013

Room was spacious, clean and quiet. Subway is within a few minutes' walk which will take you to the city center within a few stops. Loved the gym and spa treatment was amazing. Food at the buffet restaurant was okay.
I was there in winter (February) and the pollution in the city was horrendous.
Terracotta Warriors was amazing (it's about an hour and a half drive from the city) and the sight was not crowded as it was off season. All you see is a horde of tourists during the peak season I heard.

  • Stayed: February 2013, traveled solo
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Thank Nic C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jessica w, Public Relations Manager at Sheraton Xi'an North City Hotel, responded to this reviewResponded May 20, 2013

Dear Geust,

Greetings from Sheraton Xi'an North City Hotel. Thank you for your valuable feedback. We appreciate you staying with us and hope to see you again soon.

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Additional Information about Sheraton Xi'an North City Hotel

Address: No.32 Weiyang Road, Xi'an 710014, China
Phone Number:
Location: China > Shaanxi > Xi'an
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Xi'an
#7 Family Hotel in Xi'an
#7 Spa Hotel in Xi'an
#8 Luxury Hotel in Xi'an
#8 Business Hotel in Xi'an
#43 Best Value Hotel in Xi'an
Price Range: $93 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Xi'an North City Hotel 4.5*
Number of rooms: 487
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Also Known As:
Sheraton Xi'An North City Hotel China/Shaanxi

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