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Reviews (2,662)
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Traveler rating
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Reviewed 4 weeks ago

If you need train tickets, these guys are the easiest and quickest way to get them. I and all my colleagues use Travel Guide China to book our trains. Personally I go to China 4 - 6 times a year and need to catch 3 - 4 trains each time. Very fast and Very efficient

Date of experience: January 2020
Thank Nomadic89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmmaZhou, Guest Relations Manager at Travel China Guide, responded to this reviewResponded 4 weeks ago

Dear Nomadic89,

It is indeed a great pleasure to read your lovely feedback here! Thank you for sharing your idea of using our train ticket booking service. We are glad that you found our booking service efficient and easy to use. We will surely work harder and harder as the reply to your trust and support. You are more than welcomed to use our service at any time! Have a good day!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

I used Travel China Guide in order to buy in advance train tickets for my holiday in China I was preparing. It's easy to book through their site and the service is quick and reliable. Furthermore, their website hosts plenty of really useful information for planning your holiday in China so you shouldn't miss it before leaving.

Date of experience: January 2020
Thank sergiorC1436WH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmmaZhou, Guest Relations Manager at Travel China Guide, responded to this reviewResponded 4 weeks ago

Dear sergiorC1436WH,

It is a great pleasure to read your feedback here regarding your recent train ticket booking service. We are more than pleased to hear that you found our service easy to use and travel guide information on our website useful! Your admiration is truly an encouragement for us! Our team will keep working hard for service quality improvement as well as website construction. Finally, we would like to say Thank You for your kind support. We are indeed glad to have this chance to serve you. Please feel free to contact us if there is anything we can do for your future trips!

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Reviewed 4 weeks ago

Everything went well. Even though all the 2nd class tickets for my train got sold out, I got booked on the very next train to travel in first class. The price difference was small and I was allowed to pay it after the trip :)

Date of experience: January 2020
Thank mjakovlj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmmaZhou, Guest Relations Manager at Travel China Guide, responded to this reviewResponded 4 weeks ago

Dear mjakovlj,

Thank you for posting this lovely feedback regarding your recent train trip! We are sorry that we did not get your first option, it is a great comfort that the backup train worked well too. We are very grateful for your kind understanding and kindness! Your support is truly a precious gift! We will keep working hard in the future for improvement and we will look forward to another chance to serve you. Please feel free to contact us! We will always be ready to serve you. Wish you a nice day!

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Reviewed 4 weeks ago via mobile

We had a great day out with Tracey and driver Mr Lee. They took us to see the terracotta army and gave us all the information we needed. Tracy's english is very good. We then went to see the small goose pagoda and then a walk on the inner city wall. We had found difficulty on getting a cab from our hostel to the station because of the short distance and Tracey came to our rescue and took us back to our hotel to collect our luggage and took us to the station for our onward journey. We were SO grateful.

Thank DJ1104
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmmaZhou, Guest Relations Manager at Travel China Guide, responded to this reviewResponded 4 weeks ago

Dear DJ1104,

Thank you for travelling with TravelChinaGuide! It is really kind of you to post this positive review here. I believe it is the greatest encouragements to all the staff in our team. Besides, we feel more than happy that you spent a good time exploring the highlight sites in Xi'an and our guide Tracy was helpful to assist you find your ways to the hotel and take you to the station. Tracy is an expert tour guide in our company. Her professional ability has always been recognized by our clients. Thanks again for your time and wish you a good day!

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Reviewed 4 weeks ago

Buy ticket trains in China can be very difficult, so I decided to buy tickets with Travel China Guide. We were travelling Shanghai - Suzhou - Hangzhou. The service was perfect: for a small charge, you get the tickets in your hotel, and you just need to go to the station and take the train. No problem and a perfect service. People were extremely nice and solved all my doubts. Absolutely recomendable.

Date of experience: December 2019
Thank H9594PTjosej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EmmaZhou, Guest Relations Manager at Travel China Guide, responded to this reviewResponded 4 weeks ago

Dear H9594PTjosej,

Sincere greetings from TravelChinaGuide! It is a great pleasure to hear from you again and a good news that you have been satisfied with our booking service, especially the delivery service. We are very glad to have this chance to serve you! We will keep working for improvement in every aspects. Your support is truly a valuable gift for our team. Again, thank you so much for your kind recommendation! Please feel free to contact us whenever there is any needs or inquiries. Wish you a nice day!

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