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“Clean decent hotel but lacks tourist friendly attitude”

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Sunda Gentleman International Hotel
Ranked #52 of 2,550 Hotels in Xi'an
Mumbai (Bombay), India
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Clean decent hotel but lacks tourist friendly attitude”
3 of 5 bubbles Reviewed June 20, 2012

We had an occasion to stay in the hotel for a night on 20th May as a part of our group tour.We found it very clean, pleasant and comfortable for stay. Lobby is spacious.Restaurant is good and caters for variety of tastes with a good spread. The bathrooms are neat and clean with modern fittings. No complaint on the facilities provided.What seriously lacks is the attitude and friendly approach towards
the guests.During check out,at least 3 of our group tourists faced an embarrassing situation when the housekeeping reported to the reception about missing small napkins from the rooms. We had to go back to the respective rooms to show that the napkins were lying in the rooms only.Experience was unpleasant and not forgettable. We have recommended to the tour operator to avoid this hotel for stay,despite its good facilities

  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wgorde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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92 reviews from our community

Traveler rating
    19
    49
    21
    1
    2
See reviews for
9
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4
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Any
English first
Roanoke, Virginia
Level Contributor
30 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed May 20, 2012

I stayed at this hotel for 2 nights as a part of a tour with my college. It is on a busy street but once inside it is very lovely. The rooms are very spacious and nice. I found the bathroom was one of the best bathrooms I saw on the trip. Very nice, clean shower and a lot of counter space. There was WiFi but only on the 3rd floor restaurant. Ask the person at the door that you are using the WiFi, they will take you to a seating area and you won't have to buy anything there. WiFi worked on iPhones and iPods. I am not sure if they had a no smoking floor but I was not on that floor which was fine by me but others in my group had asthma so it was hard for them to get away from it. Would look up that before booking. There is no ATM inside the hotel but one right next to it. Overall a great hotel, don't let the name turn you away!

  • Stayed May 2012, traveled with friends
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lifeisgood905
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sunda Gentleman International Hotel

Property: Sunda Gentleman International Hotel
Address: No.202 Lianhu Road, Lianhu District, Xi'an 710003, China
Location: China > Shaanxi > Xi'an
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Wheelchair access
Hotel Style:
#23 Spa Hotel in Xi'an
#31 Best Value Hotel in Xi'an
#43 Luxury Hotel in Xi'an
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sunda Gentleman International Hotel 4*
Number of rooms: 238
Reservation Options:
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Also Known As:
Sunda Gentleman International Hotel China/Shaanxi

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