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“Yihe Palace Hotel Is Great!”

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Xi'an Yihe Palace Hotel
Ranked #1,117 of 2,578 Hotels in Xi'an
Hong Kong
1 review
“Yihe Palace Hotel Is Great!”
Reviewed July 3, 2012

For Those Who Think ThatThis Hotel Is REALLY Bad, You Are Wrong Because Now They Have Changed Everything Including Carpets, Toilet Flushing, More English Speaking Staff, Really Good Breakfast ! Personally, I Liked This Hotel Really Much And I Recommend The People Who Are Planning To Go To Xian (Choose This Hotel)

Room Tip: The Standard Rooms Are Great As They Have An Amazing View Of Xians Night Life!
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  • Stayed June 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tom B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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74 reviews from our community

Traveler rating
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    33
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    4
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
South Korea
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 19, 2012

My English is poor please consider that.

You can tell why this hotel ranked #151 of hotels in Xi'an

We stayed in the Yihe Palace hotel for 3 nights in January.
There were only Chinese and Korean tour group people.

This hotel was disappointing, the carpets were stained and dirty, the toilets didn't flush so dirty water overflowed directly into the room.
Breakfast was so poor.
This hotel was very far out of the center and you can never take a taxi on the street, because taxis are so rare in Xian.

I'll never stay here again.

Room Tip: Please select hotel around city center because it's so difficult to take a taxi.
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  • Stayed January 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank beylimit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Xi'an hotels

malaysia
Level Contributor
35 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed December 20, 2011

Good value when you are in a tour group where the hotels have been chosen by the land operator

  • Stayed December 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank owlyong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
218 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 174 helpful votes
Reviewed November 15, 2011

The hotel looks good, the buffet looks very appetising. The staff are very impolite, their knowledge of English is close to zero and they dont make any effort to help the guests in any way. The rooms are spacious. More or less clean. The buffet could have been a bit more international in content.

Room Tip: Rooms on the higher side.
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  • Stayed October 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mahua-CCU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vancouver
Level Contributor
125 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed July 26, 2011

Our group stayed two nights at the Yihe Palace and of the 6 hotels of our two week tour of China, this was udoubtedly the worse. The beds were hard and worn, the carpets were stained, the floors were dirty, the air conditioning barely worked, the toilets didn't flush, and the front desk spoke little if any English. To top if off, upon check out they demanded an additional 70 yuan for items they said were missing from our rooms (coffee spoon, laundry bag, adaptor). Ater trying for 30 minutes to explain that the items were left in the room we eventually paid the money as we were late for our bus. Tthe other hotels on our trip were great. The "Palace", however, was a major disappointment!

Room Tip: There are lots of great hotels in Xi'an. Stay away from this one!
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  • Stayed July 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank VancouverGinger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
149 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed March 31, 2011

We stayed in the Yihe Palace hotel for 2 nights in March
I had been travelling on business and staying in very good hotels in
China, and used a travel agent to book this 3 day 2 night tour from Beijing to Xi-an. Xi'an was greatbut the hotel was very disappointing
Downtown XI'an is very nice and we would have liked to walk around,
but our hotel was very far out of the center
The hotel was dirty- carpets in halls were filthy
The room was relatively clean in terms of sheets/bathroom, but carpets were filthy, floor sticky and curtains were covered with mildew and there was a general damp smell about the place-probably because there is no bathroom exhaust so windows (which were also very dirty) got covered with condensation. No ammenities in bathroom except a generic
liquid soap dispenser.

Breakfast was the worst- a free for all- we got there- no where to sit, no coffee cups, and when I asked I was ignored, and not a very high quality breakfast compared to others I had in China

On the other hand, we slept fine
Internet was free and worked well
IN the morning we walked around and found an interesting street where people
were getting their food from street vendors -our guide indicated this was where poor people eat- but it seemed more authentic than the tourist areas

This is definetly not a 4 star, at best a 2 star
We organized this 2 day part of our trip as a a package with hotel/driver and English speaking guide-the guide was wonderful, but In hindsight I'd book
my own hotel and organize a guide separately- easy to do online or at the hotel

Room Tip: Book your own through trip advisor
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  • Stayed March 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TW53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seoul, South Korea
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed October 27, 2010

Everything looks so good, but when you feel to be served something, you might feel yourself miserable. No other language except Chinese is communicated.

Stayed October 2010, traveled solo
Helpful?
Thank SoyoungLee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Xi'an Yihe Palace Hotel

Property: Xi'an Yihe Palace Hotel
Address: No.3 Hanguang South Road, Yanta District, Xi'an 710065, China
Location: China > Shaanxi > Xi'an > Yanta District
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #1,117 of 2,578 Hotels in Xi'an
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Xi'an Yihe Palace Hotel 3.5*
Number of rooms: 346
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Also Known As:
Xi'An Yihe Palace Hotel China/Shaanxi

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