This was described by our tour operator as a 'first class character hotel'. Well, it wasn't.
We had a deluxe room which was large with armchairs and quite comfortable but there was no way of turning on the bedside light from my side of the bed and the room looked in need of updating.
Although the hotel itself is in a lovely setting with direct access to a fantastic park, the view from our window was of roofs and was consequently quite dark. It might be worthwhile asking for a room with a view.
Due to the design of the hotel, the walks between our room, reception and the dining room were very long. There was no lift and we had to take our suitcases up and down a couple of flights of stairs. There was no bellboy available.
Breakfast in the rather tired dining room was poor with a limited buffet of lukewarm food.
The room service meal, however, was good.
Staff on the whole seemed uninterested and disinclined to go out of their way to help. We were leaving very early on our last morning before the dining room was open for breakfast and, although we had originally been told that a cold breakfast would be made available, the reception staff told us this would not be possible. We finally got a decent 'takeaway' breakfast from them but it took a lot of effort on our part.
I'd go back again simply because of the location but with an update and better staff training it could be so much better.
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- Also Known As:
- Tang-Paradise Hotel China/Shaanxi