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“Setting in park is great but hotel not up to expectations.”

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Tang-paradise Hotel
Ranked #194 of 2,611 Hotels in Xi'an
Orpington, Kent
Level 5 Contributor
70 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
“Setting in park is great but hotel not up to expectations.”
Reviewed December 9, 2010

This was described by our tour operator as a 'first class character hotel'. Well, it wasn't.
We had a deluxe room which was large with armchairs and quite comfortable but there was no way of turning on the bedside light from my side of the bed and the room looked in need of updating.
Although the hotel itself is in a lovely setting with direct access to a fantastic park, the view from our window was of roofs and was consequently quite dark. It might be worthwhile asking for a room with a view.
Due to the design of the hotel, the walks between our room, reception and the dining room were very long. There was no lift and we had to take our suitcases up and down a couple of flights of stairs. There was no bellboy available.

Breakfast in the rather tired dining room was poor with a limited buffet of lukewarm food.
The room service meal, however, was good.
Staff on the whole seemed uninterested and disinclined to go out of their way to help. We were leaving very early on our last morning before the dining room was open for breakfast and, although we had originally been told that a cold breakfast would be made available, the reception staff told us this would not be possible. We finally got a decent 'takeaway' breakfast from them but it took a lot of effort on our part.
I'd go back again simply because of the location but with an update and better staff training it could be so much better.

  • Stayed September 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Annebailes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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64 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (2)
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  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
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English first
Ottawa
Level 5 Contributor
76 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed March 2, 2009

We used Dragon Delight International Tours for our 6 day tour of Beijing and Xi'an. Everything was done with great attention to detail. We were picked up and chauffeured around with no problems. We toured everywhere we wanted around Beijing and flew to Xi'an to see the Terra Cotta soldiers. The hotels booked were 5 star and our airline was booked for our travel to Xi'an and back. I did everything over the internet and they handled everything. This is the first tour I have booked like this since I usually do all my own bookings but felt the language barrier would be too much. This tour company was exception as was our tour guide Stephanie in Beijing. The hotel in Xi'an was the Tang Paradise hotel and was beautiful. There is a park behind it that guests have access to. It has a water movie at night and you have to see it to believe it. It's no wonder they put on such a spectacular show at the Olympics because this show beat any of the shows put on in Vegas. Our hotel in Beijing was the Crown Plaza. Now we stayed free using points and they treated us as valued guests better than we've ever been treated. My husband is a platimum member and we were up graded and had breakfast included.Loved the whole experience

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2 Thank slovak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tang-paradise Hotel

Property: Tang-paradise Hotel
Address: No.99 West Furong Road, Yanta District, Xi'an 710061, China
Location: China > Shaanxi > Xi'an
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Style:
#68 Luxury Hotel in Xi'an
#106 Best Value Hotel in Xi'an
Price Range (Based on Average Rates): $
Hotel Class:5 star — Tang-paradise Hotel 5*
Number of rooms: 61
Reservation Options:
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Also Known As:
Tang-Paradise Hotel China/Shaanxi

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