Returned home from our New Years trip to China, and things couldn't have gone any better! For two first timers to China, I knew I wanted to book with a tour company and did a lot of online research to find a good group to book with. I'm so glad I found Easy Tour China!
We dealt with Peicy, and she was so so helpful. She helped us plan the perfect itinerary and assisted with questions right up to our departure day. Before leaving, she emailed us a quick tips guide and a list of all contact information we needed in China; it was a nice touch. She also contacted us through one of our guides when the guide in the next city was ill - very thorough!! Nothing was difficult for us during the planning stages and everything went very smoothly during the trip; Peicy made that happen - so thanks Peicy!.
The itinerary was extremely enjoyable - we were just sorry we didn't have enough vacation time to stay longer! We visited Beijing, Xi'An and Shanghai over 10 nights, and visited all the top spots including the Great Wall, Terracotta warriors, and the Oriental Pearl Tower. We had personal guides in each location, and they were extremely friendly and knowledgeable (Sisi in Beijing, Ellen in Xi'An and Brian/Abby in Shanghai). We enjoyed getting to know the guides during the time we were with them and chatting about everything from the economic situation in China to childhood memories from their home towns. We had excursions on most days, including lunch, which ended at approx. 3.30pm, allowing for free time in the evenings. I must say, I was super impressed with the lunch places we were brought to - I had heard rather poor reviews of the food in China, but I can't say I experienced a bad meal while there.
The hotels were are well located and clean, and the breakfast offerings were excellent (we opted for the 4* option and the hotels were perfect for the trip). The drivers were always punctual and their vehicles were kept very well and they always had water available for us. We took a bullet train from Beijing to Xi'An, and flew onwards to Shanghai a few days later. All travel arrangements ran smoothly, and the guides brought us through the whole check-in process to ensure there was no language barrier or confusion.
We certainly plan to return to China in the future and I will definitely be reaching out to Peicy and to Easy Tour China to assist in planning our next trip. I cannot say enough good things about the service we received from them; - we really were super impressed with the whole experience provided to us.