Guilin was the first place in China that my partner and I stayed in on our backpacking trip around China (apart from Hong Kong) and so initially I wasn't too disappointed by the way we were treated by staff, but after travelling the rest of China and meeting a lot of wonderful people (pretty much everyone else in the country) I then realised that the staff at the Backstreet Hostel were pretty dismal. When we arrived about 5 girls were sitting around a table in the common room and no-one seemed too enthusiastic to get up and serve us (They turned out to be receptionists but we thought they were guests because they barely looked at us). Eventually one of them got up and decided to serve us.
Everytime we went to Reception (which we tried to avoid) we got the same average treatment - vague looks, complete disinterest and general apathy. As someone else mentioned, this poor treatment especially applied to female guests. Male guests got the full cheery, giggly and over the top treatment.
We booked a private room with ensuite and this was very large and clean. It was airconditioned and the bed was huge. The bathroom was a decent size and also clean. The place is in a good location near the river. The breakfast was pretty yummy. The rental bikes were old but worked well enough. And the girls did book train tickets and tours which was helpful.
If they got better staff I would almost recommend this place. It justs lacks a bit of character and the common area - where the staff hang out - is a bit small and dark and the only place to sit apart from your room.
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- Also Known As:
- Guilin Backstreet International Youth Hotel Guilin