We stayed at the Golden Elephant for 2 nights and booked online as we needed an early check in as we were arriving in the morning on the sleeper train from Shenzen. This was no problem and they let myself, my husband and our 2 year old check in at 8am. They even had a baby cot ready for us.
The location was good but the room was very tatty and worn and the beds very hard. The view was of the back of the building and air con units and high rises, not very inspiring but quiet.
The room got very hot and stuffy during the day but even though there was aircon the hotel staff were very reluctant to turn it on at the main controls. Every time we asked they said it was broken and would come on at 6 or 7pm, when it was cooler and not needed. We complained and amazingly it started working again, this happened several times each day. The hot water also seemed to have this problem and we had to ask for it to be turned on to enable us to shower.
The staff are very difficult and seem to understand English perfectly some times and not at others.
Okay stay but I would advise to check out the other hotels in the area before deciding to stay here.
- Also Known As:
- Golden Elephant Guilin