We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Stay Away!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
James Joyce Coffetel Guanguang Branch
Ranked #161 of 657 Hotels in Guilin
Reviewed March 31, 2010

Our family booked two nights in two rooms at this hotel. For some reason I must have read the wrong reviews here in tripadvisor! The bathrooms were clean, but the beds were as hard a rocks and smell of varnish was over powering. We had to change from two rooms on the 5th floor to one on the 7th floor because the fumes were making us sick. No discount or apology was offered. When we asked for someone to come look at the airconditioner a housekeeping person showed up, fiddled with the switch for a minute and then informed us that there was no air conditioning in March. She also said something very rude on the way out the door. The one bright spot in our stay was the travel coordinator at the hotel. She was very helpful and sweet.

  • Stayed: March 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank fulfillingapromise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (99)
Traveler rating
Traveler type
Time of year
Language
  • More languages

29 - 35 of 99 reviews

Reviewed January 15, 2010

My girlfriend booked the hotel as part of a tour package in Shanghai. However, when we got their because I was a "foreigner" they demanded I pay extra. I'm not sure the conditions of the tour package related to locals only rate or not or where the mix up occurred, but the "extra" itself that I had to pay was more than my entire hotel cost when I was in Shanghai. Very disappointed. The rooms themselves are fairly decent, but if you are a "foreigner" then I would stay away from this hotel...

  • Stayed: January 2010, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank WorldTravelor44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 12, 2008

This hotel was part of a wonderful tool of Guilin and Yangshou. It made me realize that four star hotels in China are really what we would call three star hotels in the US. Walls are paper thin. View was of construction. There was pretty much construction all around the hotel, which is not in the city center or near any attractions. It was clean though.

  • Stayed: November 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
1  Thank pmcheng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 16, 2008

Location: not great. On the outskirts of everything with little in the surrounding area but a lovely park about 15 mins walk away.

Room: Fair. Dated but quite spacious and comfortable. Usual facilities, TV, mini bar, phone, plenty of storage and a clean bathroom.

Hotel: Lots of options but all a bit drab and in need of modernisation. Restaurants, coffee shops, fairly expensive bar, lounge, shops, nice marbelled lobby, salon etc. After the very hot days, we enjoyed chilling at the pool although it was a little tired (missing tiles etc) and could have be cleaner. Service ok.

Food: Unlike the other reviews, we had a very good experience with the dining options. Very substantial and fairly priced evening meals in a buffet style - loads to choose from and all very tasty. Same with breakfast, good choice and set us up for the day.

Overall: Ok but could do with some updating. I think this hotel catered more for large organised tour groups than independent travellers.

  • Stayed: August 2006
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Thank AllisonTuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 19, 2008

Stayed at the Guilin Plaza because nothing else available. This hotel has seen better days and needs a makeover. The foyer and rooms are tatty and faded. Our room temperature seemed to be about 30 degrees Celsius, the temperature control was jammed on high and the windows were sealed shut. The hotel had an overpriced bar on the ground floor and a non-functional restaurant. We tried the restaurant on the first night and were told by a bored looking waiter that it was fully booked despite all the tables being empty. The hotel is away from the main tourist locations and there are no other eating options nearby. We tried the restaurant again on our second night at the hotel out of desperation and this time they consented to give us a table. We were the only customers but it took them 45 minutes to bring out one of the three dishes we ordered. The rest of our meals never arrived. In our experience hotel restaurants in China are generally well run and this was unquestionably the worst experience we had ever encountered. Do not stay in this hotel unless you are absolutely desperate for accommodation.

  • Stayed: January 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
1  Thank arclocal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 18, 2007

We booked our trip to Guilin through a travel agent in Shangahi only the day before we left. The hotel we wanted was not available on such short notice, so we stayed at this hotel and knew by the very reasonable price of the trip that it wouldn't be luxurious. We did not find it to be especially clean, and the included breakfast was marginal. The location is also not the best. I will stay somewhere else on my next trip to Guilin.

  • Stayed: September 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
1  Thank travlinmama_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 23, 2007

Nice hotel in Guilin, though not in the central city or on the river. Booked into the hotel though a China Focus tour. Very nce room, usual amenities, drab bathroom, limited tv. Ok breakfast included with tour. Close to a large shopping mall--fascinating modern local grocery store. Within walking distance (15 minutes) of Seven Star Park which is beautiful. Did not use, but in room internet was 30/yuan.

  • Stayed: April 2007
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
1  Thank BowtieJohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Guilin hotels
Aroma Tea House
#3 of 657 in Guilin
172 reviews
Downtown
Sheraton Guilin Hotel
Sheraton Guilin Hotel
#8 of 657 in Guilin
1,227 reviews
Show Prices
Show Prices
Show Prices
Guilin Oasis Inn
#8 of 52 in Guilin
25 reviews
Club Med Guilin
#1 of 657 in Guilin
1,482 reviews
Show Prices
Show Prices
Show Prices

Been to James Joyce Coffetel Guanguang Branch? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about James Joyce Coffetel Guanguang Branch

Address: No.20 Lijiang Road, Qixing District, Guilin 541004, China (Formerly Guilin Plaza Hotel)
Location: China > Guangxi > Guilin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #161 of 657 Hotels in Guilin
Price Range: $43 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — James Joyce Coffetel Guanguang Branch 4*
Number of rooms: 282
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Hotwire, Orbitz, Booking.com, Agoda, TripOnline SA and Cancelon so you can book your James Joyce Coffetel Guanguang Branch reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing